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- Tasks: Lead a vibrant gastro pub, ensuring exceptional guest experiences and team performance.
- Company: The Ganton Arms, a top-rated gastro pub in London's West End.
- Benefits: Up to £55k salary, bonuses, employee discounts, and career progression opportunities.
- Why this job: Own your venue, make impactful decisions, and thrive in a fun, energetic environment.
- Qualifications: 2+ years as a General Manager with strong leadership and customer service skills.
- Other info: Enjoy a supportive culture with team trips, socials, and generous holiday benefits.
The predicted salary is between 44000 - 66000 £ per year.
Situated off the iconic Carnaby Street, The Ganton Arms is a high performing site consistently ranked as one of the best gastro pubs in the West End. A hotspot for local office workers enjoying lunch or after-work drinks as well as a tourist favourite. The Ganton Arms is a modern food led pub which is proud of its cook from fresh dishes including the best Sunday Roasts in central London. The team also deliver a wide range of premium wines, spirits and cocktails.
As General Manager, you will own every facet of the venue’s performance. You’ll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. You’ll also have the chance to train, develop, and progress your career as the company grows.
What we’re Looking For:
- Put your heart on your sleeve: take ownership, be bold, and run the business as if it’s your own
- Stay cool under pressure—calm, composed, and unflappable
- Drop the ego at the door and get things done
- Minimum 2 years’ experience as a General Manager
- Deep knowledge of premium gastropub food & drink businesses
- Strong communication and organisational skills; approachable leadership
- Superb customer and floor service skills
- Solid financials, operations, and customer-satisfaction know-how
- Entrepreneurial flair and a genuine passion for people development
- Love to train, mentor, and grow a high-performing team
- Personal License holder is a plus
What’s In It For You:
- Competitive salary up to £55,000 (plus generous bonus schemes you can influence)
- Comprehensive training and ongoing development to accelerate your career
- Clear path for progression with regular openings and opportunities to step up
- Employee discounts across all our pubs, bars and restaurants
- Strategic autonomy: make meaningful decisions, own your results, be fearless
- Continuous team trips, management incentives, and socials in a warm, family-like culture
- 28 days’ holiday
- Free meals during shifts
- Employee Assistance Programme via Licence Trade Charity
- Lucrative referral scheme: earn up to £1,000 per successful referral
- Birthday day off on us
- Cycle-to-work scheme
- Enhanced maternity/paternity/adoption pay
- Workplace nursery benefit
- Length-of-service recognition rewards
Ready to lead a standout, quality-focused, high performing venue in a buzzing London enclave? If you’re bold, people-centric, and commercial with a passion for exceptional food and drink, we’d love to meet you.
General Manager in City of Westminster employer: The Ganton Arms
Contact Detail:
The Ganton Arms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend local events, join relevant groups, and don’t be shy to strike up conversations. You never know who might have the inside scoop on a job opportunity!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for the role shine through. Share your experiences and how you’ve led teams in the past. Remember, they want to see the real you, so be authentic!
✨Tip Number 3
Research the venue! Before your interview, check out The Ganton Arms online. Familiarise yourself with their menu, vibe, and what makes them tick. This will help you tailor your answers and show you’re genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace General Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about creating exceptional experiences for guests and leading a vibrant team.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your relevant experience in gastropubs and any leadership roles you've held. We love seeing how your background aligns with what we’re looking for!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to get a sense of who you are beyond your professional achievements. Let us know what makes you tick!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our fantastic team at The Ganton Arms!
How to prepare for a job interview at The Ganton Arms
✨Know Your Venue Inside Out
Before the interview, make sure you research The Ganton Arms thoroughly. Understand its menu, the vibe, and what makes it a hotspot in the West End. This will not only show your genuine interest but also help you discuss how you can enhance its performance.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be ready to share specific examples of how you've led teams in the past, especially in high-pressure situations. Highlight your approach to training and mentoring staff, as this aligns with their focus on people development.
✨Demonstrate Commercial Acumen
Prepare to discuss your understanding of financials and operations. Bring examples of how you've successfully managed budgets or improved profitability in previous roles. This will reassure them that you can run the venue like it's your own business.
✨Emphasise Customer Experience
The Ganton Arms prides itself on exceptional guest experiences. Be ready to talk about how you've enhanced customer satisfaction in your previous roles. Share stories that illustrate your commitment to creating a warm and vibrant atmosphere for both guests and staff.
