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- Tasks: Support the Facilities Manager in maintaining office standards and cleanliness.
- Company: Join the Gambling Commission, a leader in regulating fair gambling in the UK.
- Benefits: Enjoy a Civil Service Pension, 26 days holiday, flexible working, and a collaborative culture.
- Why this job: Be part of a team that ensures safety and functionality in a vibrant office environment.
- Qualifications: High IT skills and experience in facilities management are essential; health and safety knowledge is a plus.
- Other info: Diversity is valued; apply without a CV through our anonymised recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
If you enjoy managing and monitoring standards, processes, training requirements, systems and any planned maintenance, this role is a great opportunity to be part of the Facilities team supporting the facilities manager.
This team is responsible for all building maintenance being carried out in conjunction with the Commissions Health & Safety Policy. As a crucial member of our staff, you will play a pivotal role in maintaining the functionality, cleanliness, and safety of our office.
Benefits we can offer you:
- Civil Service Pension, with 28.97% employer contribution
- 26 days holiday, rising to 29 days after two years service
- Holiday purchase scheme (option to buy up to five extra days annual leave)
- Flexible working & family friendly policies
- Ergonomic, fully accessible office, very close to Birmingham New Street Station
- Open, collaborative and people focused culture
Your responsibilities:
- Ensure all meeting rooms meet the operational requirements of the Commission.
- Support the Facilities Manager and any other appointed contractor to ensure that all building maintenance is carried out.
- Perform routine maintenance and repairing tasks.
- Coordinate any training delivered through external providers and maintain an awareness of any changes in Health and Safety legislation.
- Work constructively with external stakeholders to build effective relationships to ensure that the Commissions stationery supplies, staff consumables and IT consumables are stocked effectively, raising purchase orders where necessary.
- Ensure that cleaning standards are maintained throughout the Commission, escalating any issues to the cleaning contractor as well as maintaining the stock levels in all kitchen areas.
The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager. Duties may vary as and when localised procedures are updated or renewed with varying authorities that the Commission works with.
What we’re looking for:
Essential criteria:
- Experience of applying various solutions from defined options in a variety of work routines
- High level of IT skills, including the use of the latest Microsoft Office Suite
- Planning and prioritisation of minor projects and tasks
- Proactively work on any tasks with own initiative
Desirable criteria:
- Experience of working in a facilities role
- Preparing written work/submissions to a high standard
- Knowledge of health and safety law
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.
To apply for this position, please see the Gambling Commission careers website. The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role. Please limit your Statement of Suitability to two A4 pages.
The selection process for this vacancy will comprise of an interview consisting of competency questions. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions.
The closing date for this role is midnight on 07/04/2025. Interviews are expected to be held 10th - 18th April 2025.
Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship. Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at interview if the role you have applied for is on the Prohibited List.
About us:
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.
We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration.
Please apply if you want to be part of an organisation that is a force for good!
Facilities Assistant in Birmingham employer: The Gambling Commission
Contact Detail:
The Gambling Commission Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in Birmingham
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to facilities management. Understanding these laws will not only help you in your role but also demonstrate your commitment to maintaining a safe environment during the interview.
✨Tip Number 2
Showcase your IT skills by being prepared to discuss how you've used Microsoft Office Suite in previous roles. Think of specific examples where your proficiency has improved efficiency or solved problems, as this aligns with the essential criteria.
✨Tip Number 3
Prepare to discuss your experience in managing minor projects or tasks. Use the STAR technique to structure your responses, focusing on how you planned and prioritised these tasks effectively.
✨Tip Number 4
Build a solid understanding of the facilities management processes and standards. Research common practices in the industry and be ready to share how you can contribute to maintaining and improving these standards within the team.
We think you need these skills to ace Facilities Assistant in Birmingham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and essential criteria. Tailor your application to highlight how your experience aligns with the specific requirements of the Facilities Assistant position.
Craft Your Statement of Suitability: Since you cannot attach a CV, focus on writing a compelling Statement of Suitability. Limit it to two A4 pages and ensure you provide clear examples that demonstrate how your skills and experiences meet the essential criteria outlined in the job description.
Use the STAR Technique: Prepare for potential interview questions by using the STAR technique (Situation, Task, Action, Result). This method will help you structure your responses effectively, showcasing your problem-solving abilities and relevant experiences.
Double-Check Your Application: Before submitting, review your application for completeness and accuracy. Ensure that all questions are answered fully and that you have adhered to the guidelines provided, as incomplete applications will be discounted from shortlisting.
How to prepare for a job interview at The Gambling Commission
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Facilities Assistant. Familiarise yourself with tasks like maintaining cleanliness, managing supplies, and supporting the Facilities Manager. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your IT Skills
Since a high level of IT skills is essential, be prepared to discuss your experience with Microsoft Office Suite. You might be asked to provide examples of how you've used these tools in previous roles, so think of specific instances where your IT skills made a difference.
✨Use the STAR Technique
The interview will consist of competency questions, so practice using the STAR technique (Situation, Task, Action, Result) to structure your answers. This method helps you provide clear and concise responses that highlight your problem-solving abilities and achievements.
✨Demonstrate Proactivity
The job requires someone who can take initiative. Prepare examples from your past experiences where you identified a problem and took steps to resolve it without being prompted. This will show your potential employer that you are proactive and capable of working independently.
