Compliance Manager (Evaluation)

Location: Hybrid working – Birmingham office 1 day per week

Contract: Fixed-term contract for 18 months to provide cover for a secondment

Hours: Full-time (37 hours per week)

Salary: £42,000 per annum

Grade: 12

The role: Working for our Compliance team means translating our regulations into action and making sure the industry understands and adheres to the legislation set out to protect the public’s interest. The team are responsible for testing licensees against the requirements of holding a GB gambling licence, are involved in raising standards initiatives and work to ensure that consumers are protected from gambling harm.

Your responsibilities:

• You will work as part of our compliance team to test the regulatory compliance of GB licensees and to encourage raising standards within the gambling industry.
• You should be able to lead assessments of larger and more complex online and land-based businesses.
• You will be expected to co-ordinate and manage multiple engagements with Licensees.
• You should be able to produce and monitor a schedule of visits for our larger operator programme.
• You should be able to lead project teams and evaluate and present results from compliance activity with recommended actions.
• You should be able to identify risks to the licensing objectives and the reputation of the Commission.
• You will assist with resource planning.
• Supporting and leading on raising standards initiatives and working to ensure consumers’ interests are at the heart of everything we do.
• You should be able to analyse and review data on the largest and most complex operators.
• You should be able to manage compliance engagement with a portfolio of licensees.
• You will role model our Ways of Working and will build capability, resources and confidence both within the HR team and the organisation.
• This role requires the postholder to travel nationally and sometimes stay overnight.

What we’re looking for:

Essential criteria:

• You should have experience of managing project work and managing relationships.
• You should be adaptable and comfortable with change.
• You should be able to critically assess the work of colleagues.
• You will have demonstrable people management experience.
• You should be able to respond quickly and be adaptable/flexible when dealing with reactive work at short notice.

Your application: To apply for this position, please see the Gambling Commission careers website. The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

The selection process for this vacancy will be comprised of an in-person interview consisting of competency and technical questions.

The closing date for this role is midnight on Thursday 2nd July 2026. Interviews are expected to be held week commencing 13th July 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship. Incomplete applications will be discounted from shortlisting.

About us: The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.