Intelligence Research Officer in Birmingham

Location: Hybrid working – Birmingham office at least 1 day per week

Contract: Permanent

Hours: Full-time (37 hours per week)

Salary: £27,517 per annum

Grade: 9

The role: This role is about conducting proactive intelligence research and producing a range of intelligence products that identify threats and risks, whilst being capable of briefing key stakeholders to escalate issues. You will be part of the Intelligence Team, working closely with other operational colleagues, collating and developing evolving intelligence and delivering an intelligence-led approach to the Commission’s work.

The team: The Intelligence Research Officer role is a vital role within the Intelligence Team. As an Intelligence Research Officer, you will carry out proactive research to help tackle illegal gambling markets and identify risks and threats. You will also support Financial Intelligence Officers, Senior Intelligence Officers and Intelligence Analysts with research in their specialised areas of work, as well as other parts of Operations, such as Licensing, Compliance and Enforcement. The intelligence team is a great place to work, with a really friendly team environment.

Our offer to you:

• Civil Service Pension, with 28.97% employer contribution
• 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days of annual leave)
• Flexible working & family-friendly policies
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people-focused culture

Your responsibilities:

• Conduct reactive intelligence checks through open source and covert research, using multiple data sets and sources of information.
• Interpret information and intelligence, create intelligence logs whilst maintaining databases and intelligence records.
• Conduct horizon scanning for emerging threats, contributing to strategic, thematic and tactical products by presenting information in line with the policies and procedures of the Commission.
• Maintain an overview of the whole team’s work and support them with requests for intelligence products and research against different threats.
• Participate in project work as directed and be prepared to respond to taking on tasks from other parts of the business to support regulatory delivery.
• Build effective and collaborative relationships and communicate with external customers and internal colleagues to ensure that targets and deadlines are met.
• Handle and process sensitive sources of intelligence, ensuring its confidentiality, correct recording and dissemination are always safeguarded.
• Work on a variety of simultaneous research tasks and contribute to urgent tasking or work on wider operations projects as directed.

What we’re looking for:

Essential criteria:

• Ability to analyse information and identify risks, escalating as appropriate with minimal supervision
• Good understanding of the National Intelligence Model principles
• Ability to work with individuals at all levels of the Commission
• Demonstrate effective planning and organisation skills with the ability to recognise and manage priorities

Desirable criteria:

• Previous experience of working in an intelligence environment
• An understanding of relevant legislation including Data Protection Act, GDPR and Human Rights Act
• Proven analytical skills with ability to summarise and communicate complex information and identify key points

Your application: We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please select the Apply button shown. The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Please see our candidate guidance for more information on appropriate and inappropriate use.

The selection process for this vacancy will comprise an in-person interview. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions.

The closing date for this role is midnight on Sunday 18th October 2026. Interviews are expected to be held the week commencing 2nd November 2026.

Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship. Incomplete applications will be discounted from shortlisting.

About us: The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm. We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.

We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration.

Please apply if you want to be part of an organisation that is a force for good.