Governance Manager in Birmingham

Location: Hybrid working – Birmingham office, two days per week

Contract: Permanent

Hours: Full-time (37 hours per week)

Salary: £42,400 per annum

Grade: 12

Job Req: GOV4

The role: As a member of the Governance Team, you will play a crucial role in ensuring that decision-making in the Commission is well managed, delivering support for the Commission Board, Committees, and Executive Team, and providing advice and guidance on key policies and processes.

The team: Governance is a key function at the Commission, supporting the Board, Executive, Expert Groups, and Commission colleagues to ensure the high standards of corporate governance, information management, and risk management.

Your responsibilities:

• Good governance: You will be part of the team leading the governance function. You will collaborate with others to develop and embed good governance policies and processes throughout the organisation. You will act as a point of advice and guidance, and support the training and development of colleagues to enhance good governance.
• Accountability: You will be responsible for key policies and processes to drive accountability within the Commission, including managing complaints, conflicts of interest, and supporting internal audit. You will track actions and provide reporting at Board level into the operation of key functions, including complaints and committee effectiveness.
• Decision-making: Working with the Senior Manager – Governance and Risk Assurance, you will take a leading role in managing regulatory panels, liaising with internal and external stakeholders to set dates and timetables, providing procedural advice, including obtaining independent legal advice where necessary and supporting decision-making, including drafting decision notices. You will develop training and support materials for Commissioners and Commission staff, and take a role in policy and process development for this critical decision-making function.
• Organisation: You will be part of a fast-paced team working to tight deadlines. This role will take responsibility for supporting decision-making committees and advisory boards at the highest level of the Gambling Commission; planning and arranging meetings, developing agendas, supplying papers, tracking actions, and taking high-quality minutes.
• Discretion: As Governance Manager, you will have access to a wide range of sensitive information, which needs to be treated with the highest levels of discretion.
• Development: You will be supported to focus on your own development and building the knowledge and awareness necessary to support the Commission in achieving its objectives. You will be part of a team focused on continuous improvement, developing and embedding good practice and ensuring that the Governance team delivers an excellent service to all stakeholders.
• Work culture: You will join a culture of openness, accountability, and collaboration by role modelling our Ways of Working.

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.

What we’re looking for:

Essential criteria:

• Proven experience of supporting Board-level governance, ideally within the public sector.
• Able to provide expert leadership on governance processes and requirements, with the ability to develop advice and support to maintain and improve the quality, timeliness, and presentation of papers, briefings, and other materials.
• Strong written and verbal communication skills with good awareness of the different needs of senior stakeholders and the wider business.
• Ability to draft high-quality documents, including meeting minutes, decision notices, complex and sensitive correspondence, guidance notes, and board papers.
• Ability to work at pace while maintaining attention to detail.
• Strong IT skills and demonstrable experience with Microsoft Office software.
• Able to work in a flexible hybrid way, with regular attendance in person in Birmingham (typically two days per week).

Desirable criteria:

• Experience of using Board Management software.
• Practical experience of risk management tools and techniques.

Your application: We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website. The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities, and experience match the essential criteria for the role.

The selection process for this vacancy will comprise a job-related test (provided 24 hours in advance of an in-person interview). Interview questions (competency and technical) will be provided in advance. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions.

The closing date for this role is midnight on Sunday 22nd February 2026. Interviews are expected to be held weeks commencing 16th and 23rd March 2026. Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship. Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

The Gambling Commission reserves the right to offer this role as a fixed-term contract for 18 months for a short-term piece of work.

About us: The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm. We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry. We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration. Please apply if you want to be part of an organisation that is a force for good.