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- Tasks: Lead a team to maintain cleanliness and guest satisfaction in a luxury hotel.
- Company: Join YTL Hotels, a prestigious brand known for unique and memorable guest experiences.
- Benefits: Enjoy service charge sharing, referral bonuses, generous holidays, and exclusive spa perks.
- Why this job: Be part of a five-star culture that values your contributions and offers growth opportunities.
- Qualifications: Strong attention to detail and leadership skills are essential; hospitality experience is a plus.
- Other info: Work in a historic hotel located in the beautiful World Heritage Site of Bath.
The predicted salary is between 24000 - 36000 £ per year.
As our Housekeeping Supervisor you will be standards driven, with care and attention to the details of the guest room and public areas, you will ensure we meet the needs of our guests in cleanliness standards. You will inspire and support our team to prepare the hotel in a timely manner. You will have strength and stamina with a great eye for detail. You will enjoy greeting our guests and leading our team.
The Gainsborough Bath Spa is a luxurious 100-bedroom hotel originally built in the 1800s, occupying two Grade II Listed buildings with distinguished Georgian and Victorian façades. Located in the heart of the World Heritage Site of Bath, the hotel offers a unique blend of historic charm and modern luxury.
At The Gainsborough Bath Spa, we pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience. As a member of the prestigious Small Luxury Hotels of the World collection, we are committed to providing exceptional service and creating memorable experiences for our guests. We are proud of our Spa Village, which offers a unique spa experience. Guests can indulge in a range of treatments designed to rejuvenate and relax, making their stay even more special.
Join Our Team and Enjoy These Amazing Benefits!
- Service Charge: Benefit from a share of the service charge, boosting your earnings.
- Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
- Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
- Generous Holiday Allowance: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).
- Recognition Programs: We celebrate positive contributions that align with our company values.
- Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
- Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
- Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
- Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
- Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
- Future Planning: Secure your future with our Pension scheme.
- Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.
YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.
At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests. Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits!
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Contact Detail:
The Gainsborough Bath Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the unique culture and values of The Gainsborough Bath Spa. Understanding their commitment to exceptional service and memorable guest experiences will help you align your approach during interviews.
✨Tip Number 2
Highlight any previous experience in luxury hospitality settings, especially in housekeeping or supervisory roles. Be ready to discuss specific examples of how you've maintained high cleanliness standards and led a team effectively.
✨Tip Number 3
Prepare to demonstrate your attention to detail and organisational skills. You might be asked situational questions about how you would handle specific challenges in maintaining cleanliness and guest satisfaction.
✨Tip Number 4
Show enthusiasm for the role by expressing your passion for hospitality and guest service. Mention any relevant training or certifications that could enhance your candidacy, as this reflects your commitment to professional development.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Housekeeping Supervisor position. Tailor your application to highlight your relevant experience in maintaining cleanliness standards and leading a team.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in housekeeping or supervisory roles. Provide specific examples of how you have ensured high cleanliness standards and supported your team in a similar environment.
Showcase Your Attention to Detail: Since the role requires a great eye for detail, include examples in your application that demonstrate your meticulousness. Mention any processes or systems you have implemented to improve cleanliness and guest satisfaction.
Express Your Passion for Hospitality: Convey your enthusiasm for the hospitality industry and your commitment to providing exceptional service. Share any personal experiences or motivations that drive your passion for creating memorable guest experiences.
How to prepare for a job interview at The Gainsborough Bath Spa
✨Show Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. During the interview, highlight your experience in maintaining cleanliness standards and how you ensure every corner of a guest room or public area meets high expectations.
✨Demonstrate Leadership Skills
This role requires inspiring and supporting a team. Be prepared to discuss your leadership style and provide examples of how you've motivated your team in previous roles, especially in a fast-paced environment.
✨Emphasise Guest Interaction
Since you'll be greeting guests, it's important to convey your passion for customer service. Share experiences where you went above and beyond to enhance a guest's stay, showcasing your commitment to exceptional service.
✨Familiarise Yourself with the Hotel's Culture
Research The Gainsborough Bath Spa and its unique culture. Understanding their commitment to luxury and memorable experiences will allow you to align your answers with their values, demonstrating that you're a great fit for the team.
