The Role of a Spa Concierge
We are currently looking for a customer focused and engaging Spa Concierge who is hugely customer centric and takes pride in ensuring guests of the spa have an enjoyable and relaxing experience.
The role would include managing the guest’s journey around the Spa and maintaining the ambience in the pool areas. You’ll have an eye for helping our guests make the most of their experience in our thermal spa.
We’re looking for a Spa Concierge who understands the value of excellent customer service and can provide a first-class service to all our guests. The ideal candidate will have a warm, welcoming, and friendly personality and exceptional standard of personal presentation.
Please note, this role includes daytime, evening, and weekend shifts.
The Gainsborough Bath Spa is a luxurious 100-bedroom hotel originally built in the 1800s, occupying two Grade II Listed buildings with distinguished Georgian and Victorian façades. Located in the heart of the World Heritage Site of Bath, the hotel offers a unique blend of historic charm and modern luxury.
Our Culture
At The Gainsborough Bath Spa , we pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience. As a member of the prestigious Small Luxury Hotels of the World collection, we are committed to providing exceptional service and creating memorable experiences for our guests. We are proud of our Spa Village, which offers a unique spa experience. Guests can indulge in a range of treatments designed to rejuvenate and relax, making their stay even more special.
Join Our Team and Enjoy These Amazing Benefits!
- Service Charge: Benefit from a share of the service charge, boosting your earnings.
- Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
- Referral Bonus : Earn a £500 referral fee when you recommend someone to work with us.
- Generous Holiday Allowance increase with length of service : Start with 5.6 weeks, increasing by one week with 5 years’ service (including
Spa Concierge in Bath employer: The Gainsborough Bath Spa
At The Gainsborough Bath Spa, we are not just a luxurious hotel; we are a community that values each team member's contributions and growth. Located in the historic heart of Bath, our unique culture fosters a relaxed five-star experience, complemented by exceptional benefits such as generous holiday allowances, career development opportunities, and exclusive perks like complimentary spa passes. Join us to be part of a dedicated team that prioritises your wellbeing and professional journey while creating memorable experiences for our guests.
