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- Tasks: Lead a passionate team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a beloved sourdough pizza brand with a focus on quality and community.
- Benefits: Enjoy free pizzas, personalised training, 28 days holiday, and career growth opportunities.
- Why this job: Join a movement that celebrates authentic Italian food and fosters a welcoming atmosphere.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for great food.
- Other info: Flexible hours, social events, and a supportive team environment await you!
The predicted salary is between 24000 - 36000 £ per year.
About Us: At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand‑stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza‑making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day‑to‑day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record‑keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast‑paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands‑on approach to problem‑solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top‑quality service.
What You’ll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- AXA Employee Assistance Programme with Health App
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of sourdough pizza!
Restaurant Supervisor in Oxford employer: The Fulham Shore
Contact Detail:
The Fulham Shore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca's values and mission. This way, you can show how your passion for authentic food and community aligns with what they stand for.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or resolved customer issues. Sharing these experiences will highlight your skills and show that you're ready to lead at Franco Manca.
✨Tip Number 3
Be prepared to discuss your love for Italian food! Whether it's your favourite pizza or a memorable dining experience, sharing your enthusiasm will resonate with the interviewers and show you're a great fit for their team.
✨Tip Number 4
Don't forget to ask questions! Show your interest by inquiring about team dynamics, training opportunities, or how they maintain quality standards. It’ll demonstrate your commitment to being part of the Franco Manca family.
We think you need these skills to ace Restaurant Supervisor in Oxford
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for Italian food shine through! Share any experiences that highlight your enthusiasm for great food and how it connects to creating memorable customer experiences.
Highlight Your Leadership Skills: As a potential Supervisor, we want to see how you lead and inspire your team. Use specific examples from your past roles to demonstrate your ability to motivate others and maintain high standards in a fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the role. Avoid fluff and focus on what makes you a great fit for Franco Manca!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our pizza-loving community!
How to prepare for a job interview at The Fulham Shore
✨Know Your Pizza
Familiarise yourself with Franco Manca's menu and the story behind their sourdough pizza. Being able to discuss the ingredients, preparation methods, and what makes their pizzas unique will show your passion for the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this aligns perfectly with the role of a Restaurant Supervisor.
✨Customer Service is Key
Think of specific instances where you turned a negative customer experience into a positive one. Franco Manca values customer satisfaction, so demonstrating your ability to handle feedback and resolve issues will set you apart.
✨Be Ready to Discuss Operations
Brush up on your knowledge of restaurant operations, including stock management and health and safety standards. Be prepared to discuss how you would ensure smooth day-to-day operations and maintain quality standards in a fast-paced environment.
