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- Tasks: Lead a passionate team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a beloved sourdough pizza brand with a focus on quality and community.
- Benefits: Enjoy free pizzas, personalised training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours and opportunities for career advancement across the UK.
- Why this job: Join a vibrant team and make a real impact in a fast-paced, fun environment.
- Qualifications: Previous supervisory experience in hospitality and a passion for Italian food.
The predicted salary is between 24000 - 30000 £ per year.
About Us: At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza‑making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day‑to‑day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record‑keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast‑paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands‑on approach to problem‑solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top‑quality service.
What You’ll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills
Restaurant Supervisor in Edinburgh employer: The Fulham Shore
Contact Detail:
The Fulham Shore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Franco Manca's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their pizza-loving family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved customer issues. Being able to share these stories during your interview will demonstrate that you’re ready to lead by example at Franco Manca.
✨Tip Number 3
Be prepared to discuss how you handle feedback. Franco Manca values customer satisfaction, so think about times when you've turned a negative experience into a positive one. This shows you can maintain high standards and keep customers happy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Franco Manca team right from the start. Let’s get you that dream job!
We think you need these skills to ace Restaurant Supervisor in Edinburgh
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Italian food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights your previous experience in a supervisory role within a fast-paced restaurant setting. We’re looking for specific examples of how you've led a team and delivered exceptional service, so don’t hold back!
Be Authentic: In your cover letter, be yourself! Share your story and what makes you a great fit for Franco Manca. We appreciate authenticity and want to know how you align with our values and mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Franco Manca family!
How to prepare for a job interview at The Fulham Shore
✨Know Your Pizza
Familiarise yourself with Franco Manca's menu and the story behind their sourdough pizza. Being able to discuss the ingredients and what makes their pizzas unique will show your passion for the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is key for the Restaurant Supervisor role.
✨Customer Service Focus
Think of specific instances where you turned a negative customer experience into a positive one. This will demonstrate your problem-solving skills and commitment to customer satisfaction, which are crucial for this position.
✨Be Ready to Discuss Operations
Brush up on your knowledge of restaurant operations, including stock management and health and safety standards. Be prepared to discuss how you would ensure smooth day-to-day operations and maintain quality standards at Franco Manca.