At a Glance
- Tasks: Coordinate volunteer onboarding and support to strengthen community connections.
- Company: Join The Friendly Food Club, tackling food insecurity with a compassionate team.
- Benefits: Flexible, remote-friendly role with valuable experience and a reference for your CV.
- Other info: Be part of a growing charity that values inclusivity and compassion.
- Why this job: Make a real difference in your local community while gaining essential skills.
- Qualifications: Strong communication, organisation skills, and a passion for helping others.
The predicted salary is between 31500 - 38500 £ per year.
Help The Friendly Food Club fight food insecurity across BCP & Dorset. Volunteers are vital to what we do. Help us with administration for onboarding and inductions and making that first contact really count. Flexible, remote-friendly role.
For people facing food insecurity, volunteers are often the first welcoming face they meet—offering a friendly face, warmth and reassurance at difficult times. This human connection reduces stigma, builds trust and helps people feel valued rather than judged, creating safe spaces where meaningful support can happen. For Friendly Food Club, volunteers enable us to reach more people, respond flexibly to local needs and remain rooted in community insight. Ultimately, volunteers create lasting change—strengthening families, building resilience and helping communities thrive. Volunteers have time to listen to individuals and make all the difference for that one person. One person at a time, we help to build confidence, try new things and transform lives.
This role will significantly improve the first contact that a volunteer applicant has with us, offering a friendly welcome, just as we would want them to offer to our beneficiaries. We are hoping that this role will improve the speed of onboarding of good quality volunteers and get them working in the community as quickly as possible.
Qualifications
- Excellent communication and listening skills, with a friendly, inclusive approach
- Strong organisation and administrative skills
- Logical approach to processes and process improvement
- Confidence working independently while collaborating with a small team
- Use of IT and online systems for record keeping
Relevant Experience
- Experience volunteering or working in community, charity, education, health or support services
- Supporting, mentoring or coordinating people (formal or informal)
- Admin or systems experience (app, web back office, MS Teams) to support onboarding and communication
Values & Mindset
- Non-judgemental, compassionate and culturally aware
- Flexible, proactive and relationship-driven
- Motivated by making a difference
Responsibilities
Our Volunteer Administrator will play a central role in helping Friendly Food Club grow its impact by building, supporting and sustaining a strong volunteer community. Volunteers are at the heart of everything we do from delivering our sessions, fundraising, communications and content development. Priority will be given to those living in BCP & Dorset areas.
- Update online adverts
- Review applications
- Support onboarding new volunteers
- Support with motivating and retaining volunteers
- Administrate training updates and communications
- Help to shape and improve our volunteer experience
Benefits
- Chance to make a real difference in your local community
- Flexible, remote-friendly volunteering
- Valuable experience in charity operations and HR
- Be part of a friendly, supportive, values-driven team
- A reference and impact story for your CV
- Be part of a growing charity
Volunteer Onboarding & Community Support Coordinator employer: The Friendly Food Club
The Friendly Food Club is an exceptional employer, offering a flexible and remote-friendly role that allows you to make a tangible difference in the lives of those facing food insecurity in BCP & Dorset. Our supportive, values-driven team fosters a culture of compassion and inclusivity, providing valuable experience in charity operations while empowering volunteers to create lasting change within their communities. Join us to be part of a growing charity where your contributions are truly valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Onboarding & Community Support Coordinator
✨Get Involved with Local Causes
Start connecting with local nonprofits or social impact projects in your area. Attend their events, offer to help out with community initiatives, or just drop by to chat about their mission. This way, you’ll not only learn about the work they do but also make meaningful connections that could lead to volunteer opportunities.
✨Leverage Social Media for Social Impact
Platforms like Twitter and Instagram are goldmines for discovering volunteer opportunities in the nonprofit sector. Follow organisations you’re passionate about, engage with their posts, and keep an eye out for their volunteer calls. It’s a great way to show your interest and dedication!
✨Utilise Volunteer Matching Platforms
Sites like VolunteerMatch or local community boards are perfect for finding short-term and long-term volunteer roles. These platforms can connect you with causes that align with your passions and skills, and often allow you to browse opportunities tailored to your interests.
✨Apply Directly Through Our Website
When you spot an organisation you like, don't hesitate to visit their website and check out their volunteer section. Many nonprofits have dedicated pages for volunteers where you can apply directly – and we’ve found that this route often leads to quicker responses and more personalised interactions!
We think you need these skills to ace Volunteer Onboarding & Community Support Coordinator
Some tips for your application 🫡
Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like The Friendly Food Club, don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
Highlight Relevant Experience:Make sure to showcase any previous volunteer work or projects that demonstrate your commitment to social impact. Whether it’s fundraising, community outreach, or project management, detail your contributions and the results achieved. This kind of experience is invaluable in the nonprofit sector and can help us see your potential!
Get Creative with Your CV:In the world of nonprofits, a standard CV might not cut it. Consider using a more creative format that showcases your personality while maintaining professionalism. Use headings like 'Community Engagement' or 'Social Impact Projects' to highlight your experiences related to the role. Remember, we want to see what makes you unique!
Keep It Community-Focused:Make sure your application emphasises collaboration and community. Volunteer roles are about working well with others and contributing collectively towards a common goal. In your cover letter, mention any teamwork experiences or community projects you've been part of, and how you contributed to their success. This shows that you’re ready to jump into the collaborative spirit here at The Friendly Food Club.
How to prepare for a job interview at The Friendly Food Club
✨Know Your Passion
Dive deep into the mission of The Friendly Food Club and understand the issues they tackle. When they ask about your motivation to volunteer, share specific experiences that link your passion to their cause—whether it’s local community work or a broader social impact.
✨Bring Your Skills to the Table
Highlight any relevant skills that can aid in their projects, such as fundraising, project management, or community organising. Be prepared to share examples of how you’ve used these skills in past volunteer roles or relevant experiences.
✨Get Ready for Scenario Questions
In non-profit interviews, especially for volunteer roles, you might get scenario-based questions. Think about times when you've encountered challenges in team work or community engagement, and how you resolved them—this shows your problem-solving abilities.
✨Show Your Commitment
Since this is a volunteer role, they’ll likely want to see your commitment to the cause over an extended period. Be ready to discuss how much time you can dedicate, any special skills you can bring, and your eagerness to learn and grow with the organisation—this excites them to have you on board!
