IT Support Engineer – Mac/Windows/Linux Helpdesk

IT Support Engineer – Mac/Windows/Linux Helpdesk

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
The Francis Crick Institute

At a Glance

  • Tasks: Provide top-notch technical support for macOS, Windows, and Linux users.
  • Company: Join the Francis Crick Institute, a leader in scientific research.
  • Benefits: Enjoy generous leave, a pension scheme, and great work-life balance.
  • Other info: Full-time permanent role with opportunities for growth and development.
  • Why this job: Make a difference by supporting over 3,000 users in a dynamic environment.
  • Qualifications: Enthusiasm for IT support and strong problem-solving skills.

The predicted salary is between 30000 - 40000 Β£ per year.

The Francis Crick Institute is seeking an enthusiastic ITO Support Engineer to deliver effective 1st and 2nd line technical support for over 3,000 users. This full-time permanent position involves troubleshooting macOS, Windows, and Linux systems while providing high-quality customer service.

Responsibilities include:

  • Logging requests
  • Managing IT support queries
  • Leading employee onboarding sessions

The role offers generous leave, a pension scheme, and other benefits to support work-life balance.

IT Support Engineer – Mac/Windows/Linux Helpdesk employer: The Francis Crick Institute

The Francis Crick Institute is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong commitment to employee growth, the institute provides extensive training opportunities and generous benefits, including a robust pension scheme and ample leave to ensure a healthy work-life balance. Located in a vibrant area, employees enjoy a supportive culture that values their contributions and fosters professional development.

The Francis Crick Institute

Contact Details:

The Francis Crick Institute Recruitment Team

We think you need these skills to ace IT Support Engineer – Mac/Windows/Linux Helpdesk

Technical Support
macOS Troubleshooting
Windows Troubleshooting
Linux Troubleshooting
Customer Service
Request Logging
IT Support Management