At a Glance
- Tasks: Provide top-notch technical support for macOS, Windows, and Linux users.
- Company: Join the Francis Crick Institute, a leader in scientific research.
- Benefits: Enjoy generous leave, a pension scheme, and great work-life balance.
- Other info: Full-time permanent role with opportunities for growth and development.
- Why this job: Make a difference by supporting over 3,000 users in a dynamic environment.
- Qualifications: Enthusiasm for IT support and strong problem-solving skills.
The predicted salary is between 30000 - 40000 Β£ per year.
The Francis Crick Institute is seeking an enthusiastic ITO Support Engineer to deliver effective 1st and 2nd line technical support for over 3,000 users. This full-time permanent position involves troubleshooting macOS, Windows, and Linux systems while providing high-quality customer service.
Responsibilities include:
- Logging requests
- Managing IT support queries
- Leading employee onboarding sessions
The role offers generous leave, a pension scheme, and other benefits to support work-life balance.
IT Support Engineer β Mac/Windows/Linux Helpdesk employer: The Francis Crick Institute
The Francis Crick Institute is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong commitment to employee growth, the institute provides extensive training opportunities and generous benefits, including a robust pension scheme and ample leave to ensure a healthy work-life balance. Located in a vibrant area, employees enjoy a supportive culture that values their contributions and fosters professional development.
Contact Details:
The Francis Crick Institute Recruitment Team