At a Glance
- Tasks: Join our team to analyse and improve business processes using your analytical skills.
- Company: The Francis Crick Institute, Europe's largest biomedical research institute.
- Benefits: 28 days leave, pension scheme, mental health support, and flexible working.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact in science and technology while growing your career.
- Qualifications: Experience in analysis, IT systems knowledge, and strong communication skills.
The predicted salary is between 43467 - 43467 £ per year.
Working pattern: This is a full-time, permanent position on Crick terms and conditions of employment. We offer a flexible working model, a hybrid of office (based in St Pancras, London) and home working. The role is expected to work from the office 3 times a week, or more, as required.
Salary: From £43,467 with benefits, subject to skills and experience.
Application closing date: 15th of June 2026 at 23.59pm
About us: The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world‑class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state‑of‑the‑art infrastructure, cutting‑edge facilities, and a creative and curious culture.
About the role: We are looking for an enthusiastic Business Analyst to join us on the Service Design, Business Analysis and Projects team here at the Francis Crick Institute. Sitting within ITO, this team sits at the centre of people, process and technology ensuring solutions deliver real organisational value. As a Business Analyst, you’ll act as the bridge between users and technology, translating needs into practical, effective solutions. Working with stakeholders across scientific and operational areas, you’ll shape end‑to‑end user journeys and help improve how the organisation works. You’ll bring an analytical and curious mindset, using data to understand problems, asking the right questions and challenging assumptions to uncover true needs. With a focus on continuous improvement, you’ll identify opportunities to optimise processes and influence stakeholders towards the best solutions, including alternative tools or approaches where appropriate. This role requires a strong communicator who can bring people together, navigate ambiguity and balance multiple priorities. You’ll combine critical thinking with creative and logical problem solving, working independently or collaboratively as needed. Whether your experience comes from IT or another area of a business, what matters most is your ability to analyse, influence and connect ideas. An interest in technology is key, and you’ll be supported to develop your skills through structured training, including the BCS Business Analysis International Diploma. This is a great opportunity to grow your career in a collaborative, purpose‑led environment at the intersection of science and technology.
What you will be doing:
- Build relationships with key stakeholders across Science and Operations to gain a deep understanding of Crick user journeys.
- Participate in and run analysis workshops with stakeholders to identify scope, quantify problems, elicit requirements, map and re‑design business processes.
- Identify and gather information to critically evaluate IT and business systems and their impact in delivering organisational need.
- Use your knowledge of internal and external business practice to recommend solutions for improving systems, processes or ways of working.
- Learn and understand the ITO estate of science and operations technology platforms, so that the right technology is implemented to meet the stakeholders’ need.
- Create meaningful, visual service design and business analysis documentation.
- Contribute to design, build and deployment of technical solutions.
About you: You will have:
- Demonstrate relevant work experience, ideally in research, academic, science or technology industries.
- Close working knowledge of IT systems that support a business function.
- Close working knowledge of an organisation's business processes.
- Ability to articulate and visualise complex problems and technical concepts to non‑technical stakeholders.
- Demonstrate critical analysis of business systems and processes.
- Experience of capturing user requirements, managing and prioritising requirements catalogue or product backlog.
- Experience of mapping current and future business processes, system and data flows.
- Experience of identifying improvements to process, practice or systems to resolve complex issues.
- Build and maintain good working relationships with stakeholders across multiple business functions.
- Experience of working with other technical teams within IT as part of the project or software development lifecycle.
About Working at the Crick: Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture. We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please email: karen.au@crick.ac.uk.
What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well‑being and development:
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- 24/7 GP consultation services.
- Occupational health services and mental health support programmes.
- Eye care vouchers and discounted healthcare plans.
- Work‑Life Balance: Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Discounted gym memberships, bike‑to‑work scheme, and shopping discounts.
- Subsidised on‑site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed. We reserve the right to withdraw this advert at any given time due to the number of applications received.
Business Analyst employer: The Francis Crick Institute
The Francis Crick Institute is an exceptional employer, offering a dynamic and collaborative work environment in the heart of St Pancras, London. With a strong commitment to employee well-being, we provide generous leave, a robust pension scheme, and extensive professional development opportunities, including structured training for career growth. Our inclusive culture fosters creativity and innovation, making it an ideal place for those looking to make a meaningful impact in biomedical research.
Contact Details:
The Francis Crick Institute Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Crick Institute on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the Crick's mission and values. Think about how your skills as a Business Analyst can contribute to their goals. Show them you're not just another candidate; you're genuinely interested in their work!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle case studies or scenarios during interviews. They want to see how you think and approach challenges, so brush up on your analytical mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Crick team. Good luck!
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your relevant experience and skills that align with what we’re looking for, especially in areas like stakeholder engagement and process improvement.
Showcase Your Analytical Skills:We want to see how you think! Use examples from your past work to demonstrate your analytical mindset. Talk about how you've tackled complex problems and the impact of your solutions on previous projects.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Francis Crick Institute
✨Know Your Stakeholders
Before the interview, research the key stakeholders at the Francis Crick Institute. Understand their roles and how they interact with the Business Analyst position. This will help you demonstrate your ability to build relationships and communicate effectively during the interview.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to solve problems in previous roles. Be ready to discuss specific situations where you identified opportunities for improvement and how you influenced stakeholders towards effective solutions. This aligns perfectly with the analytical mindset they're looking for.
✨Familiarise Yourself with Business Processes
Brush up on your knowledge of business processes and IT systems relevant to the role. Be prepared to discuss how you would map current and future processes, as well as how you can contribute to optimising them. This shows that you understand the core responsibilities of the position.
✨Emphasise Collaboration and Communication
Since the role requires strong communication skills, think of examples where you've successfully collaborated with diverse teams. Highlight your ability to articulate complex concepts to non-technical stakeholders, which is crucial for bridging the gap between users and technology.
