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- Tasks: Help new colleagues find their perfect London accommodation and support their transition.
- Company: Join the Francis Crick Institute, Europe's largest biomedical research hub, driving innovation in health.
- Benefits: Enjoy hybrid working, competitive salary, and a vibrant, inclusive workplace culture.
- Why this job: Be part of a dynamic team that fosters collaboration and supports groundbreaking research.
- Qualifications: Knowledge of London's rental market and experience in real estate or relocation services required.
- Other info: Flexible hours and a commitment to diversity make this role ideal for proactive individuals.
The predicted salary is between 39480 - 43932 £ per year.
Salary for this Role:
From £39,480 (pro-rata) plus benefits, subject to skills and experience
Job Title:
Accommodation and Tenancy Services Advisor
Reports to:
Ruth Attenborough
Closing Date:
27/Jul/2025 23.59 GMT
Job Description:
Accommodation and Tenancy Services Advisor
Part-time (c. 21 hours/week, Monday–Friday) Hybrid working
About us…
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to collaborate and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role…
As a world-renowned research institute, the Crick attracts exceptional researchers and professionals from across the globe. To ensure a smooth transition for colleagues relocating to London or the UK, we’re committed to providing accessible, reliable, and people-focused accommodation support, both for short-term stays and longer-term housing needs.
We are now looking for a proactive and personable Accommodation and Tenancy Services Advisor to support new and existing Crick employees in finding suitable accommodation across London and surrounding areas. This role is central to delivering our accommodation strategy, ensuring colleagues have access to safe, convenient, and cost-effective housing options that meet their individual needs.
You’ll offer tailored advice on a range of housing options, working closely with landlords and property partners to secure preferential terms and maintain strong, reliable relationships. You\’ll also be responsible for identifying new accommodation providers, expanding our partner network, and keeping up to date with local rental market trends to ensure our support remains relevant and responsive.
In addition to external engagement, you’ll foster an internal community by developing communication channels that allow colleagues to share property listings, room-share opportunities, and practical advice. You will play a key role in shaping a supportive, well-informed environment that helps staff settle into life at the Crick and in London.
This is a fantastic opportunity to apply your deep understanding of the London housing market while building meaningful relationships both inside and outside the organisation. If you’re an excellent communicator, enjoy working independently, and thrive in a collaborative and fast-paced setting, we’d love to hear from you.
You will bring…
- Strong knowledge of London’s rental market and surrounding commuter areas (eg e.g., Essex, Kent, Surrey).*
- Experience in real estate, relocation services, or property search.*
- Excellent negotiation and relationship-building skills, particularly with landlords and agents.*
- The ability to communicate empathetically and clearly with a diverse staff and student population.*
- Strong organisational and problem-solving skills, with experience planning and delivering projects, events, or similar initiatives.*
- Experience writing clear, accessible communications and managing online content.
- A flexible, proactive, and customer-focused approach.
- Ability to work independently, prioritise effectively, and manage multiple tasks simultaneously.
To see the complete job description click here.
About Working at the Crick…
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture!
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.
As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we\’ll make reasonable adjustments if you need them. For this or any other assistance you need with applying please email: Rachel.Howard@crick.ac.uk
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
To find out more about life at the Crick click here.
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Accommodation and Tenancy Services Advisor employer: The Francis Crick Institute
Contact Detail:
The Francis Crick Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation and Tenancy Services Advisor
✨Tip Number 1
Familiarise yourself with the London rental market. Understanding current trends, average prices, and popular areas will not only help you in the role but also impress during your interview.
✨Tip Number 2
Network with professionals in real estate or relocation services. Building connections can provide insights into the housing market and may even lead to potential partnerships that could benefit the Crick.
✨Tip Number 3
Prepare to demonstrate your negotiation skills. Think of examples where you've successfully negotiated terms or resolved conflicts, as this will be crucial for building relationships with landlords and property partners.
✨Tip Number 4
Showcase your communication skills by engaging with diverse groups. Consider volunteering or participating in community events to practice empathetic communication, which is key for this role.
We think you need these skills to ace Accommodation and Tenancy Services Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Accommodation and Tenancy Services Advisor position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: Emphasise any previous experience in real estate, relocation services, or property search. Provide specific examples of how you've successfully navigated the London rental market or built relationships with landlords and agents.
Showcase Communication Skills: Since the role requires excellent communication, make sure to demonstrate your ability to communicate clearly and empathetically. Use concise language in your CV and cover letter, and consider including examples of how you've effectively communicated with diverse groups.
Tailor Your Application: Customise your CV and cover letter for this specific role. Mention the Crick's values and how you embody them, particularly in terms of collaboration, openness, and support for diversity and inclusion. This will show that you are a good cultural fit for the organisation.
How to prepare for a job interview at The Francis Crick Institute
✨Know the London Rental Market
Familiarise yourself with the current trends in London's rental market. Be prepared to discuss specific areas, average prices, and what makes certain neighbourhoods desirable. This knowledge will demonstrate your expertise and show that you're ready to assist new employees effectively.
✨Showcase Your Communication Skills
As an Accommodation and Tenancy Services Advisor, you'll need to communicate clearly and empathetically. Practice articulating your thoughts on how you would engage with diverse staff members and landlords. Use examples from past experiences to illustrate your ability to build relationships.
✨Highlight Problem-Solving Abilities
Prepare to discuss scenarios where you've successfully navigated challenges in accommodation or tenancy situations. Emphasise your organisational skills and how you prioritise tasks to manage multiple requests efficiently, showcasing your proactive approach.
✨Demonstrate a Customer-Focused Mindset
The role requires a strong customer focus. Think of ways you've gone above and beyond for clients or colleagues in previous roles. Be ready to share these stories during the interview to illustrate your commitment to providing excellent service.
