Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily operations and provide exceptional customer service in a hairdressing environment.
- Company: Join a dynamic team passionate about the hair industry in Ferndown.
- Benefits: Enjoy competitive pay, commission, tips, and a company pension.
- Why this job: Be part of a fast-paced team creating memorable experiences for clients.
- Qualifications: Strong customer service skills and a passion for the hair industry are essential.
- Other info: Part-time, permanent role with opportunities for mentoring and company events.
We are seeking a dedicated and enthusiastic General Assistant to join our dynamic team in Ferndown. The ideal candidate will play a crucial role in supporting various operations within the establishment, ensuring a high standard of service and customer satisfaction. This position is perfect for individuals who are passionate about the hair industry and enjoy working in a fast-paced environment.
- Assist with daily operations, including front desk responsibilities and customer service interactions.
- Provide support in hairdressing services, ensuring clients receive exceptional care.
- Engage in upselling products and services to enhance the customer experience and drive sales.
- Maintain a clean and welcoming environment for both clients and staff.
Skills:
- Strong customer service skills with the ability to communicate effectively with clients.
- Ability to upsell products confidently while maintaining a positive client relationship.
- Excellent organisational skills, with attention to detail in all tasks.
If you are passionate about the hair industry and possess the skills outlined above, we encourage you to apply for this exciting opportunity as a General Assistant. Join us in creating memorable experiences for our clients!
Pay: From £12.21 per hour
Additional Pay: Commission pay, Tips
Expected Hours: Company events, Company pension, Employee mentoring programme
Job Types: Part-time, Permanent
Ability to commute/relocate: 48 – 50 Victoria Road, Ferndown, Dorset, BH22 9HZ
General Assistant Ferndown employer: The Francesco Group
Contact Detail:
The Francesco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant Ferndown
✨Tip Number 1
Familiarise yourself with the latest trends in the hair industry. Being knowledgeable about current styles and products will not only impress your potential employers but also show your passion for the field.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when interacting with clients, which is crucial for this role.
✨Tip Number 3
Visit the establishment before applying to get a feel for the environment. This will help you understand their service standards and allow you to tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss how you would handle upselling products. Think of examples where you've successfully promoted something in the past, as this will demonstrate your ability to enhance the customer experience.
We think you need these skills to ace General Assistant Ferndown
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the General Assistant position. Tailor your application to highlight your relevant experience in customer service and the hair industry.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to customer service and any experience in the hair industry. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Personalised Cover Letter: In your cover letter, express your passion for the hair industry and why you want to work as a General Assistant. Mention specific skills that align with the job description, such as your ability to upsell products and maintain a welcoming environment.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at The Francesco Group
✨Show Your Passion for the Hair Industry
Make sure to express your enthusiasm for the hair industry during the interview. Share any relevant experiences or interests that demonstrate your commitment to providing excellent service and care to clients.
✨Demonstrate Strong Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate effectively and maintain a positive relationship with clients, as this is crucial for the role.
✨Be Ready to Discuss Upselling Techniques
Since upselling is part of the job, think about times when you've successfully encouraged customers to purchase additional products or services. Be prepared to discuss your approach and how you ensure clients feel valued.
✨Emphasise Organisational Skills
The role requires excellent organisational skills, so be ready to talk about how you manage tasks efficiently. Provide examples of how you pay attention to detail and maintain a clean and welcoming environment for clients and staff.
