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For Companies At a Glance
- Tasks: Support the team in achieving sales targets and provide top-notch customer service.
- Company: Join The Fragrance Shop, a passionate team dedicated to fragrance expertise.
- Benefits: Flexible hours, fun work environment, and opportunities for personal growth.
- Why this job: Perfect for fragrance lovers who enjoy engaging with customers and driving sales.
- Qualifications: Confidence, excellent communication skills, and a passion for retail.
- Other info: Dynamic team atmosphere with potential for career advancement.
The predicted salary is between 10 - 13 £ per hour.
The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant (Key Holder position) to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!
Responsibilities
- Support the Store Manager and Assistant Store Manager with the achievement of retail store targets.
- Open and close the store in the absence of any other management, ensuring that the store trades safely and legally.
- Deliver sales through friendly and efficient customer service.
- Ensure our customers have a fun and enjoyable shopping experience.
- Effectively match the correct fragrance to the customer’s needs.
- Assist customers with their queries using your product knowledge.
- Process transactions at the till point.
- Assist with processing store deliveries, visual merchandising, stock takes, markdowns and promotions.
- Ensure the store looks presentable and inviting to our customers.
Qualifications
- Confidence and personality!
- Enjoy talking to people and be at ease approaching customers and demonstrating our products.
- Possess excellent customer service skills.
- Demonstrate a natural sales ability.
- Be passionate about retail and fashion.
- Be enthusiastic and results driven.
- Have excellent communication skills.
- Enjoy working as part of a team.
- Ability to operate POS system.
Required Experience
- Educated to GCSE level or equivalent.
- Previous experience in sales/retail would be an advantage but not essential.
- Strong team working skills.
- Flexibility to include evenings and weekends.
- Due to the nature of the role successful candidates must meet the minimum legal age requirements.
Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application, please assume that on this occasion you have not been successful.
Sales Consultant / Key Holder - 12 Hours in Sunderland employer: The Fragrance Shop
Contact Detail:
The Fragrance Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant / Key Holder - 12 Hours in Sunderland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Fragrance Shop. Understand their products and values so you can show off your passion for fragrance and customer service during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your sales experience and customer service skills.
✨Tip Number 3
Show your personality! When you’re in the interview, let your enthusiasm shine through. Remember, they’re looking for someone who can connect with customers, so don’t be afraid to show your friendly side.
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows you’re serious about joining the team.
We think you need these skills to ace Sales Consultant / Key Holder - 12 Hours in Sunderland
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for fragrance shine through in your application. We want to see how much you love the products and how you can bring that passion to our customers!
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in sales or customer service. We’re looking for those natural sales abilities, so don’t be shy about showcasing them!
Be Personable: In your cover letter, let us know a bit about your personality. We value confidence and a friendly approach, so share why you’d be a great fit for our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our team!
How to prepare for a job interview at The Fragrance Shop
✨Know Your Fragrance
Before the interview, brush up on your fragrance knowledge. Familiarise yourself with different types of scents and brands that The Fragrance Shop carries. This will not only show your passion for the products but also help you answer questions about matching fragrances to customer needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to deliver the high level of service they expect.
✨Demonstrate Team Spirit
Since teamwork is crucial in retail, be ready to discuss how you work well with others. Share stories that highlight your collaboration skills and how you contribute to a positive team environment. This will resonate well with their emphasis on team dynamics.
✨Be Enthusiastic and Engaging
Your personality matters! Show your enthusiasm for the role and the brand during the interview. Practice a friendly and approachable demeanour, as this will reflect the kind of customer experience they want to create in-store.
