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For Companies At a Glance
- Tasks: Lead a team to ensure efficient and accurate warehouse operations.
- Company: Join a leading UK retailer with over 200 stores and a growing e-commerce presence.
- Benefits: Competitive salary, shift allowance, pension, and career progression opportunities.
- Why this job: Be at the forefront of automation technology and drive continuous improvement.
- Qualifications: Experience in warehouse management and strong leadership skills required.
- Other info: Fast-paced environment that encourages innovation and personal growth.
The predicted salary is between 30000 - 40000 £ per year.
We are a leading UK retailer with a network of over 200 stores nationwide and a rapidly growing e-commerce operation. Our distribution centre is the backbone of our supply chain — ensuring that products reach both our retail stores and online customers efficiently and on time. With significant investment in automation technology, including the upcoming installation of an AutoStore system, we’re modernising our operation to support future growth, improve accuracy, and boost service levels across all channels.
Role Purpose
As a Warehouse Shift Manager, you will lead and motivate a team to deliver safe, efficient, and accurate warehouse operations. Operating on a 4 on / 4 off shift pattern, you’ll oversee day‑to‑day activities across goods‑in, storage, picking, packing, and despatch — supporting both store replenishment and e‑commerce fulfilment. You’ll play a key role in integrating automation technology into daily workflows, driving continuous improvement, and fostering a positive, performance‑focused culture.
Key Responsibilities
- Operational Leadership
- Manage all warehouse activities during your shift, ensuring KPIs for productivity, accuracy, and service are consistently achieved.
- Oversee the receipt, storage, picking, packing, and despatch of stock for both retail and e‑commerce channels.
- Effectively plan and allocate resources to meet shifting operational demands.
- Ensure smooth and accurate shift handovers.
- People Management
- Lead, coach, and develop a team of Team Leaders and warehouse colleagues, ensuring clear objectives and high levels of engagement.
- Foster a culture of accountability, teamwork, and continuous improvement.
- Manage performance effectively, addressing issues promptly and fairly.
- Automation & Systems
- Support the implementation and day‑to‑day operation of AutoStore and other automated systems.
- Build knowledge of WMS and automation software to troubleshoot and optimise workflows.
- Identify opportunities to leverage automation for improved efficiency and accuracy.
- Health, Safety & Compliance
- Ensure compliance with all relevant health and safety legislation and company policies.
- Conduct regular safety checks, audits, and risk assessments, ensuring follow‑up actions are completed.
- Promote a proactive safety culture across the shift team.
- Analyse operational data to identify trends and opportunities for improvement.
- Lead or contribute to projects focused on efficiency, cost savings, or service enhancements.
- Champion lean principles and standard operating procedures.
Skills & Experience
- Proven experience in a warehouse supervisory or management role, ideally within a high‑volume retail and/or e‑commerce distribution environment.
- Strong leadership skills, with the ability to motivate and develop operational teams.
- Experience managing shift operations and achieving performance targets.
- Good working knowledge of WMS and warehouse processes.
- Strong organisational, communication, and problem‑solving skills.
- Experience working with AutoStore or other ASRS / automation systems.
- Exposure to Lean, Six Sigma, or other continuous improvement frameworks.
- IOSH / NEBOSH or similar health & safety qualification.
What We Offer
- Competitive salary + shift allowance.
- Company pension and benefits package.
- Opportunities for career progression and automation training.
- A fast‑paced, forward‑thinking environment where innovation is encouraged.
Operations Shift Manager in Stretford employer: The Fragrance Shop
Contact Detail:
The Fragrance Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Shift Manager in Stretford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their use of automation technology and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past where you’ve motivated a team or improved processes. Be ready to share these stories during interviews to demonstrate your fit for the Operations Shift Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Operations Shift Manager in Stretford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any experience with automation systems, as these are key for the Operations Shift Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've led teams or improved processes in previous roles, especially in high-volume environments.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've tackled challenges in warehouse operations. We love candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at The Fragrance Shop
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of the Operations Shift Manager role. Familiarise yourself with warehouse processes, especially around goods-in, storage, picking, packing, and despatch. Being able to discuss how you would manage these areas will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team, resolved conflicts, or improved performance. This is crucial for a role that requires managing and developing a team, so be ready to share specific stories that highlight your leadership style.
✨Get Comfortable with Automation
Since the company is investing in automation technology like AutoStore, brush up on your knowledge of WMS and other automated systems. Be prepared to discuss how you've used technology to improve efficiency in previous roles, and think about how you can leverage automation in this new position.
✨Prioritise Health and Safety
Understand the importance of health and safety in a warehouse environment. Be ready to talk about your experience with compliance, safety checks, and promoting a proactive safety culture. Highlight any relevant qualifications like IOSH or NEBOSH, as this will demonstrate your commitment to maintaining a safe workplace.