The Fragrance Shop is seeking a commercially minded Head of Membership to lead MyTFS strategy, proposition and commercial performance. You will identify opportunities to increase customer value, define priorities and mobilise teams across Marketing, CRM, Digital, Retail and Finance.
You will shape acquisition, activation, engagement, retention and lifetime value, while developing the app as the digital home of membership and driving measurable growth in customer value.
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Head of Membership Growth & Strategy in Manchester employer: The Fragrance Shop
The Fragrance Shop is an exceptional employer that prioritises employee development and a vibrant work culture, making it an ideal place for those passionate about retail and customer service. With a focus on coaching and inspiring team members, employees benefit from growth opportunities and a supportive environment that values collaboration and innovation. Located in the UK, our stores offer a dynamic atmosphere where you can thrive while contributing to a brand dedicated to excellence in fragrance retail.
