At a Glance
- Tasks: Support the ecommerce team with product uploads, content changes, and data management.
- Company: The Fragrance Shop, the UK's leading independent fragrance retailer.
- Benefits: Flexible working hours, work-from-home days, gym access, and generous staff discounts.
- Other info: Exciting career progression opportunities in a creative and collaborative environment.
- Why this job: Join a vibrant team and gain valuable experience in the fast-paced ecommerce world.
- Qualifications: Strong attention to detail, organisational skills, and basic ecommerce knowledge.
Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer.
Our aim is to make mainstream and luxury fragrances affordable and accessible to everyone.
We showcase more than 130 fragrance brands across over 220 stores throughout the UK and online at www.thefragranceshop.co.uk.
As we continue to expand our digital presence, develop new online platforms and explore international E-commerce opportunities, we are looking for an Ecommerce Product & Content Assistant to join our growing and vibrant brand.
Why You’ll Love Working Here
- Enjoy greater work-life balance through our flexible working scheme, including 15 work-from-home days each year, duvet days and flexible working hours.
- Work from our vibrant, state‑of‑the‑art Trafford Park office, with excellent transport links and free onsite parking.
- Make use of our free onsite gym before work, after work or during your lunch break.
- Receive generous staff discounts across a wide range of fragrances.
- Develop your expertise within a passionate, creative and collaborative team, with excellent progression opportunities.
The Role
We are looking for an Product & Content Assistant to join our ecommerce team and support with the day-to-day administration of our online trading activity. This role will work closely with the entire Ecommerce team to help publish new products, maintain data and enhance product enrichment. The ideal candidate will be highly organised, have strong attention to detail, and be comfortable working through admin-based tasks in a fast‑paced ecommerce environment, all whilst keeping our customer front of mind.
Key Responsibilities
- Support the ecommerce team with day-to-day admin tasks across the website.
- Assist with product uploads, product updates, content changes, and promotional setup.
- Help ensure product information, pricing, imagery, descriptions, and website content are accurate and up to date.
- Assist in data enrichment through product attribute mechanics.
- Support category assignment to help business organic growth.
- Carry out regular site walkthrus to identify incorrect content, broken links, pricing issues, or customer journey problems.
- Assist with merchandising tasks, including product ordering, category updates, and promotional visibility.
- Help prepare products and content for new launches, campaigns, and seasonal activity.
- Support the team with basic reporting, data checks, and performance updates where required.
- Work with internal teams to help gather information, assets, and updates needed for ecommerce activity.
- Raise issues or blockers to the wider ecommerce team when they need further investigation.
Essential Experience and Skills
- Strong attention to detail.
- Good organisational skills with the ability to manage admin tasks accurately and efficiently.
- Basic understanding of ecommerce or a strong interest in working in ecommerce.
- Confident using Excel or Google Sheets for basic data tasks.
- Good communication skills and the ability to work with different teams.
- Able to follow processes and complete tasks to deadlines.
- Proactive approach with a willingness to learn.
- Organised and reliable.
- Proactive and keen to learn
- Comfortable with multiple projects ongoing.
- Previous experience in an ecommerce, retail, digital, or admin‑based role.
- Experience using an ecommerce platform or content management system.
- Proficient in Excel
Where will I be based?
Fragrance Quarters, Trafford Park, Manchester.
The Fragrance Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Due to the high volume of applications that we receive, we are regrettably not able to respond to everyone. If you have not heard from us within four weeks of your application, please assume that on this occasion you have not been successful.
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Ecommerce Product & Content Assistant in Manchester employer: The Fragrance Shop
The Fragrance Shop is an exceptional employer that prioritises employee development and a vibrant work culture, making it an ideal place for those passionate about retail and customer service. With a focus on coaching and inspiring team members, employees benefit from growth opportunities and a supportive environment that values collaboration and innovation. Located in the UK, our stores offer a dynamic atmosphere where you can thrive while contributing to a brand dedicated to excellence in fragrance retail.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Product & Content Assistant in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like The Fragrance Shop are looking for when hiring for a Ecommerce Product & Content Assistant.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to The Fragrance Shop for the Ecommerce Product & Content Assistant, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at The Fragrance Shop as a Ecommerce Product & Content Assistant, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out The Fragrance Shop’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Product & Content Assistant.
We think you need these skills to ace Ecommerce Product & Content Assistant in Manchester
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at The Fragrance Shop, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with The Fragrance Shop's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at The Fragrance Shop. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at The Fragrance Shop
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that The Fragrance Shop uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at The Fragrance Shop. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
