The Fragrance Shop is expanding its CRM team and seeks a CRM Manager to drive engagement, retention and repeat purchase through data-led multichannel activity. You will translate strategy into high-performing CRM campaigns and lead the CRM Assistant to maintain accuracy, scale and commercial impact.
Collaborating with Ecommerce, Marketing, Digital and BI, you will own end-to-end CRM delivery, optimise targeting and personalise communications, while supporting growth in subscriptions and loyalty
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CRM Growth Lead - Retail & Loyalty (Flexible) in Manchester employer: The Fragrance Shop
The Fragrance Shop is an exceptional employer that prioritises employee development and a vibrant work culture, making it an ideal place for those passionate about retail and customer service. With a focus on coaching and inspiring team members, employees benefit from growth opportunities and a supportive environment that values collaboration and innovation. Located in the UK, our stores offer a dynamic atmosphere where you can thrive while contributing to a brand dedicated to excellence in fragrance retail.
