At a Glance
- Tasks: Support the Merchandising team in managing supplier brands and analysing performance.
- Company: The Fragrance Shop, the UK's leading independent fragrance retailer.
- Benefits: Flexible working, free gym, generous discounts, and excellent career progression.
- Other info: Dynamic office in Trafford Park with great transport links and a collaborative culture.
- Why this job: Join a vibrant team and make an impact in the beauty retail industry.
- Qualifications: Experience as an Assistant Merchandiser with strong analytical and communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer.
Our aim is to make mainstream and luxury fragrances affordable and accessible to all.
We showcase more than 130 fragrance brands in over 220 stores throughout the UK and online at
We are expanding and are looking for an
Assistant Merchandiser to join the team and be part of a growing and vibrant brand.
- Why you’ll love working here
- Enjoy work-life balance with our flexible working scheme—including 15 work from home days a year, duvet days and the choice to flex your working hours.
- Vibrant state-of-the-art office, conveniently located in Trafford Park with great transport links and free onsite parking.
- No need to travel to the gym—we have one here for you! Take advantage of our free onsite gym facilities before/after work or even pop in at lunch time.
- Generous staff discounts on a wide range of fabulous fragrances.
- Excellent progression and development opportunities—work with teams who are passionate about what they do and develop your expertise within a creative and collaborative space.
About the role
This is a commercially focused Assistant Merchandiser role to support the Merchandising team in managing key supplier brands.
You will work closely with the Merchandising team, Buying team, Account Managers and external brand partners.
You will be responsible for supporting the Merchandising team with reporting, forecasting, stock and availability, while also acting as a strategic commercial partner to brands.
This role is ideal for an experienced Assistant Merchandiser who enjoys combining analytical rigour with commercial decision‑making and brand collaboration.
- What you’ll be doing
- Work alongside the Merchandising team to support building relationships for supplier accounts, collaborating with brands and Account Managers to align forecasts, stock, ranging and commercial priorities.
- Alongside the Merchandising team, support with supplier forecasts, replenishment, newness buys, stockholding, ranging and availability.
- Review promotional performance and NPD performance with the Buying team.
- React to sales and changes in the market, ensuring sales are maximised and KPIs are met.
- What you’ll bring
- Currently working at Assistant Merchandiser level.
- Analytically minded and commercially aware.
- Excellent communication skills, highly organised with strong Excel ability.
- Thrives in a fast-paced environment and managing a busy workload.
- Preferred but not essential
- Experience within a fast-paced Beauty/Retail/FMCG environment.
- Where must I be based
Fragrance Quarters, Trafford Park, Manchester.
How to apply
Simply upload your CV via our careers page.
The Fragrance Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Due to the high volume of applications that we receive, we are regrettably not able to respond to everyone.
If you have not heard from us within four weeks of your application, please assume that on this occasion you have not been successful.
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Assistant Merchandiser in Manchester employer: The Fragrance Shop
The Fragrance Shop in Manchester is an excellent employer, offering a vibrant working environment that fosters creativity and collaboration. With flexible working arrangements and access to training in CRM platforms, employees are empowered to grow within a dynamic marketing team, making it a rewarding place for those seeking meaningful career development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Merchandiser in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Fragrance Shop, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Fragrance Shop!
We think you need these skills to ace Assistant Merchandiser in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Fragrance Shop, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Fragrance Shop and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Fragrance Shop that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Fragrance Shop
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
