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- Tasks: Support store management, deliver excellent customer service, and ensure a fun shopping experience.
- Company: Join The Fragrance Shop, a passionate team in the heart of retail.
- Benefits: Earn £10.00 - £12.21 per hour plus employee discounts.
- Why this job: Perfect for fragrance lovers who thrive in a busy, dynamic environment.
- Qualifications: GCSE level education; sales experience is a plus but not essential.
- Other info: Flexible hours with opportunities to grow in a vibrant team.
The predicted salary is between 10 - 12 £ per hour.
Job type: Part-Time
Part time hours: 12 Hours per week
Salary: £10.00 - £12.21 Per Hour
Benefits: Employee discount
Location: The Bridges Shopping Centre
The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant (Key Holder position) to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!
Responsibilities
- Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets
- In the absence of any other management you will open and close the store and are responsible at that point for ensuring that the store trades safely and legally
- Delivering sales through friendly and efficient customer service
- Ensuring our customers have a fun and enjoyable shopping experience
- Effectively matching the correct fragrance to the customer’s needs
- Assisting customers with their queries using your product knowledge
- Processing transactions at the till point
- Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
- Ensuring the store looks presentable and inviting to our customers
About You
- Confidence and personality!
- Enjoy talking to people and be at ease approaching customers and demonstrating our products
- Possess excellent customer service skills
- Demonstrate a natural sales ability
- Be passionate about retail and fashion
- Be enthusiastic and results driven
- Have excellent communication skills
- Enjoy working as part of a team
- Ability to operate POS system
Required Experience
- Educated to GCSE level or equivalent.
- Previous experience in sales/retail would be an advantage but not essential.
- Strong team working skills
- Flexibility to include evenings and weekends
- Due to the nature of the role successful candidates must meet the minimum legal age requirements
CV can be dropped into store or sent via email. Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application, please assume that on this occasion you have not been successful.
Sales Consultant / Key Holder - 12 Hours in London employer: The Fragrance Shop
Contact Detail:
The Fragrance Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant / Key Holder - 12 Hours in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Fragrance Shop. Understand their products and values so you can show off your passion for fragrance and customer service during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your sales experience and customer service skills.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. A polished appearance shows that you take the role seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Consultant / Key Holder - 12 Hours in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for fragrance shine through in your application. We want to see that you’re not just looking for any job, but that you genuinely care about the products and the customer experience.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail or sales. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your strengths!
Be Personable: Since this role is all about customer interaction, let your personality come through in your cover letter. We want to know how you connect with people and create a fun shopping experience!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at The Fragrance Shop
✨Know Your Fragrance
Before the interview, brush up on your knowledge of different fragrances and their characteristics. Being able to discuss popular scents and how they match with customer preferences will show your passion for the industry and impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to thrive in a busy retail environment.
✨Practice Your Sales Pitch
Since this role involves matching fragrances to customers' needs, practice a short sales pitch. Role-play with a friend or family member, focusing on how you would approach a customer and suggest products based on their preferences.
✨Be Enthusiastic and Personable
During the interview, let your personality shine through! Show your enthusiasm for the role and the brand. Smile, maintain eye contact, and engage with the interviewer as if they were a customer. This will help convey that you’re a great fit for the team.
