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- Tasks: Support daily ecommerce operations, including merchandising and performance analysis.
- Company: The Fragrance Shop is the UK's top independent fragrance retailer with a growing digital presence.
- Benefits: Enjoy free gym access, generous staff discounts, and a vibrant work culture.
- Why this job: Be part of an exciting digital growth phase and shape the future of online retail.
- Qualifications: Experience in ecommerce or merchandising; familiarity with Shopify is a plus.
- Other info: Join a collaborative team focused on driving customer experience and commercial success.
The predicted salary is between 28800 - 43200 £ per year.
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Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer. With over 220 stores nationwide and a fast-growing digital presence, we make luxury and mainstream fragrances accessible to all.
As we enter a major phase of digital growth — including the launch of a brand-new Shopify site and international ecommerce expansion — we’re looking for a commercially sharp, detail-driven Ecommerce Merchandiser & Trade Executive to help shape the future of our online business.
Why You’ll Love Working Here:
– Vibrant, modern HQ in Trafford Park with free parking and excellent transport links
– Free onsite gym — perfect for pre- or post-work workouts
– Generous staff discounts on a huge range of fragrances
– Collaborative and fast-paced culture with space to own and drive digital initiatives
– Real career progression and development within a growing ecommerce function
The Role:
Reporting to the Ecommerce Manager and working alongside two other Ecommerce Executives, you’ll support the day-to-day running of our ecommerce platforms. This includes site merchandising, trading performance, and product content — with a strong focus on driving customer experience and commercial results.
You’ll also play a key role in supporting the launch and merchandising of a new concept website on Shopify, contributing to its setup and optimisation.
Key Responsibilities:
– Merchandise products and categories for maximum visibility and conversion
– Keep homepages, landing pages, and promotional edits fresh and relevant
– Assist with merchandising and setup of a new Shopify site
Trading & Analytics:
– Monitor key ecommerce KPIs including revenue, AOV, traffic, bounce rate, and conversion
– Use reporting tools and analytics to support performance insights and recommendations
– Identify optimisation opportunities to improve customer journey and trading results
Content & Product Management:
– Maintain accurate product content, imagery, and descriptions
– Ensure promotional offers, banners, and seasonal content are updated on time
– Optimise product detail pages (PDPs) to drive conversion and support SEO
Cross-Functional Collaboration:
– Work closely with internal teams including CRM, SEO, Paid Media, Social, Marketing, and Buying & Merchandising
– Support product launches, promotional campaigns, and seasonal planning
– Brief in content and creative needs to internal and external teams
Skills & Experience:
– Experience in an ecommerce or merchandising role, ideally in a retail environment
– Familiarity with ecommerce platforms; Shopify experience is a plus
– Strong attention to detail and confident working with data
– Proficient in MS Office and Excel; basic HTML knowledge helpful
– Understanding of ecommerce marketing channels (SEO, PPC, Paid Social)
– Organised, collaborative, and eager to learn in a fast-paced team
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Retail
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E-commerce Executive employer: The Fragrance Shop
Contact Detail:
The Fragrance Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Executive
✨Tip Number 1
Familiarise yourself with Shopify, as it's a key platform for this role. Consider exploring online tutorials or courses to get a solid understanding of its features and functionalities.
✨Tip Number 2
Brush up on your data analysis skills. Being able to interpret ecommerce KPIs like conversion rates and AOV will set you apart. Use tools like Google Analytics to practice and understand how to derive insights from data.
✨Tip Number 3
Network with professionals in the ecommerce space. Join relevant online forums or LinkedIn groups where you can engage with others and learn about industry trends and best practices.
✨Tip Number 4
Showcase your attention to detail by preparing examples of how you've successfully managed product content or merchandising in previous roles. Be ready to discuss these experiences during interviews.
We think you need these skills to ace E-commerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce or merchandising roles. Focus on any specific achievements related to online sales, product management, or data analysis that align with the responsibilities of the E-commerce Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for e-commerce and your understanding of The Fragrance Shop's brand. Mention your familiarity with Shopify and how your skills can contribute to their digital growth and customer experience.
Highlight Analytical Skills: Since the role involves monitoring key e-commerce KPIs, emphasise your analytical skills in your application. Provide examples of how you've used data to drive decisions or improve performance in previous roles.
Showcase Collaboration Experience: The job requires working closely with various teams. Include examples in your application that demonstrate your ability to collaborate effectively across departments, especially in fast-paced environments.
How to prepare for a job interview at The Fragrance Shop
✨Know Your E-commerce Basics
Make sure you brush up on your e-commerce knowledge, especially around platforms like Shopify. Understanding how site merchandising and trading performance work will show that you're ready to contribute from day one.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data in previous roles. Highlight any experience you have with monitoring KPIs and using analytics tools to drive decisions, as this is crucial for the role.
✨Demonstrate Attention to Detail
Since the role requires a strong focus on product content and merchandising, be ready to provide examples of how you've maintained accuracy in your work. This could include managing product descriptions or ensuring promotional content is timely.
✨Emphasise Collaboration Experience
The Fragrance Shop values teamwork, so share instances where you've worked cross-functionally. Discuss how you’ve collaborated with marketing, SEO, or other teams to achieve common goals, as this will resonate well with the interviewers.