Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Store Manager in achieving sales targets and provide excellent customer service.
- Company: Join The Fragrance Shop, a passionate team dedicated to fragrance expertise.
- Benefits: Gain valuable retail experience with training and potential for extended contract.
- Why this job: Be part of a vibrant team and help customers find their perfect fragrance.
- Qualifications: Retail management experience preferred but not essential; confidence and enthusiasm are key.
- Other info: Flexible hours and a fun, dynamic work environment await you!
The predicted salary is between 24000 - 36000 £ per year.
The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Assistant Manager to join our team for a Temporary Maternity Cover contract from March 2026 to December 2026, with the potential of an extended contract over Christmas.
Responsible for helping the Store Manager manage the store by providing excellent customer service whilst ensuring sales are maximised at every opportunity and establishing efficient methods of operation. This position is hands-on and will play a pivotal part in staff training and development. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry.
As an Assistant Manager at The Fragrance Shop, you will be responsible for:
- Supporting your Store Manager with the achievement of retail store targets
- Open and close the store and are responsible at that point for ensuring that the store trades safely and legally
- Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service
- Delivering sales through friendly and efficient customer service
- Taking a lead role in resolving customer questions and queries
- Following guidelines, ensure that all products are presented/displayed to their best advantage
- Ensure that all products are correctly coded, priced and accurate POS is used
- Ensuring our customers have a fun and enjoyable shopping experience
- Effectively matching the correct fragrance to the customer's needs
- Assisting customers with their queries using your product knowledge
- Actively promote the company and role in the local marketplace
- Continue to develop self and role by studying relevant training materials and store information
- Processing transactions at the till point
- Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
- Ensuring the store looks presentable and inviting to our customers
You’ll possess the following experience, skills and attributes:
- Previous retail management experience preferred but not essential as training is provided
- Confidence and personality!
- Enjoy talking to people and be at ease approaching customers and demonstrating our products
- Fully flexible
- Adaptable with a 'can do' attitude
- Strong communication and interpersonal skills
- Customer service focused
- Possess excellent customer service skills
- Demonstrate a natural sales ability
- Be passionate about retail and fashion
- Be enthusiastic and results driven
- Enjoy working as part of a team
- Ability to operate POS system
Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application, please assume that on this occasion you have not been successful.
Assistant Manager (Maternity Cover) employer: The Fragrance Shop
Contact Detail:
The Fragrance Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Maternity Cover)
✨Tip Number 1
Get to know the company! Before your interview, dive into The Fragrance Shop's values and products. Show us that you're not just another candidate but someone who genuinely cares about fragrance and customer service.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your passion for retail and how you can contribute to our team.
✨Tip Number 3
Bring your personality! We love candidates who are confident and enthusiastic. Don’t be afraid to let your character shine through during the interview – it’s all about connecting with us and showing your potential.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re keen on the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Assistant Manager (Maternity Cover)
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrance shine through! Share any personal experiences or stories that highlight your enthusiasm for the products we offer. This will help us see how you can connect with our customers.
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences mentioned in the job description. Highlight any relevant retail management experience or customer service skills that align with what we're looking for at The Fragrance Shop.
Be Yourself: We want to get to know the real you! Use a friendly and conversational tone in your application. Let your personality come through, as we value confidence and a positive attitude in our team members.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we receive all your details and can consider you for this exciting opportunity!
How to prepare for a job interview at The Fragrance Shop
✨Know Your Fragrance
Make sure you brush up on your fragrance knowledge before the interview. Familiarise yourself with different types of fragrances, their notes, and how to match them to customer preferences. This will show your passion for the products and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you resolved a customer's issue or went above and beyond to ensure they had a great experience. This is key for the role!
✨Demonstrate Team Leadership
Since the role involves training and managing a team, be ready to discuss your leadership style. Share specific instances where you coached or motivated others, and how you can empower your team to deliver top-notch service.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice how you would approach a customer looking for a fragrance. This will help you demonstrate your sales ability and customer interaction skills in real-time.
