At a Glance
- Tasks: Install and support IT and telecoms systems while providing excellent customer service.
- Company: Join Claritel, a growing provider of innovative IT and telecom solutions.
- Benefits: Company vehicle, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a supportive team environment.
- Why this job: Be the face of technology, helping businesses thrive with your skills.
- Qualifications: Strong IT knowledge, problem-solving skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Field Engineer – IT Telecoms Blackburn (Office Field-Based – North West / UK Wide) | Full-Time
Who are Claritel
Claritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients' needs. With over 10% year on year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum. We work with a diverse client base across multiple sectors, helping them grow, increase efficiency and reduce risk through technology. Our success is driven by our people, a team that is passionate, committed and dedicated to delivering an exceptional experience.
About the Role
We are looking for a skilled and motivated Field Engineer to join Claritel. This hands-on role involves delivering IT and telecoms installations, maintenance, and support across a wide range of client environments, acting as the face of the business on-site. The role also includes office-based project work and additional support to the service desk. The successful candidate must have a full UK driving license and access to a car, although a company vehicle will be provided for site visits.
Key Responsibilities
- Install and test structured cabling (Cat5e, Cat6, Cat6a, fibre)
- Deploy IT and telecoms equipment (computers, network, Wi-Fi, VoIP)
- Build out cabinets/racks and ensure professional cable management
- Conduct site surveys and recommend improvements
- Diagnose and resolve on-site technical issues
- Support installations, upgrades, and relocations
- Communicate clearly with clients and provide excellent service
What We're Looking For
- Strong technical knowledge of IT, networking, and cabling
- Excellent problem-solving skills
- Ability to work independently
- Strong communication and customer service skills
- High attention to detail
Desirable Experience
- Field engineering and cabling experience
- Experience within an MSP background
- Strong Windows, networking, and VoIP knowledge
- Exposure to cybersecurity and best practices
Additional Requirements
- Full clean UK driving licence
- Clean DBS check
- Willingness to travel and work flexible hours
Field Engineer- IT & Telecoms employer: The FR Group
At Claritel, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through ongoing training opportunities and a supportive environment where your contributions are valued. Located in Blackburn, our team enjoys the benefits of working for a rapidly growing company with a strong reputation in the IT and telecoms sector, ensuring that every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer- IT & Telecoms
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The FR Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The FR Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The FR Group!
✨Direct Apply to The FR Group
Let's not forget to apply directly through the The FR Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Field Engineer- IT & Telecoms
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The FR Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The FR Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The FR Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
