At a Glance
- Tasks: Manage a busy trade counter, ensuring excellent customer service and smooth operations.
- Company: Established roofing company with a focus on customer satisfaction.
- Benefits: Competitive salary, dynamic work environment, and opportunities for leadership development.
- Other info: Fast-paced environment with potential for career growth.
- Why this job: Take ownership of a branch and make a real impact in the construction supplies industry.
- Qualifications: Experience in trade management and strong customer service skills required.
Trade Counter / Shop Manager Required - Roofing & Construction Supplies
We are currently recruiting for an experienced, professional, and customer-focused Trade Counter / Shop Manager to join a busy and well-established roofing company, starting ASAP. This is an excellent opportunity for someone with strong leadership skills and experience within a trade, builders merchants, or construction supplies environment who is looking to take ownership of a busy branch and play a key role in its day-to-day operations. The successful candidate will be responsible for overseeing the smooth running of the trade shop, managing customer relationships, supporting the wider team, and ensuring excellent service is delivered at all times.
Responsibilities
- Managing the day-to-day running of the trade counter and shop
- Serving and assisting customers with orders and enquiries
- Delivering excellent customer service both face-to-face and over the phone
- Supporting stock control and organisation within the branch
- Building and maintaining strong customer relationships
- Working closely with the wider team to ensure smooth and efficient operations
- Assisting with sales and helping to drive business within the branch
Requirements
- Previous experience within a builders merchants, roofing supplies, trade counter, or similar management role is preferred
- Strong customer service and communication skills
- Organised, reliable, and proactive approach to work
- Ability to manage workload within a fast-paced environment
- Leadership or supervisory experience would be highly advantageous
- Construction or roofing knowledge would be beneficial but is not essential for the right person
Details
- Salary: £30,000 - £35,000 per annum (depending on experience)
- Working Hours: 7:00am - 4:30pm
Shop Manager employer: The Fox
The Fox is an exceptional employer, offering a supportive and nurturing work environment for nannies in Twickenham. With competitive pay and flexible hours, we prioritise employee well-being and professional growth, ensuring that our staff feel valued and empowered in their roles. Join us to make a meaningful impact in a child's life while enjoying the unique advantages of working in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like The Fox, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Shop Manager at The Fox.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at The Fox
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
