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- Tasks: Lead the store team, create a welcoming shopping experience, and assist customers with style.
- Company: Hobbs London, a luxury women's fashion brand known for timeless British style.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Other info: Opportunity to grow within a global brand with a focus on modern women's fashion.
- Why this job: Join a dynamic team and develop your career in a stylish environment.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 28800 - 43200 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you’ll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you’ll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What’s in it for you?
It’s not all about what you can do for us. We’ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London.
Supervisor - York Flagship employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - York Flagship
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing our website and social media. This will help you understand what we value at Hobbs London and how you can fit into our team.
✨Tip Number 2
Practice your customer interaction skills! Since the role is all about creating exceptional customer moments, think of examples from your past experiences where you’ve gone above and beyond for a customer. We love hearing those stories!
✨Tip Number 3
Show your passion for style! When you come in for your interview, wear something that reflects your personal style and aligns with our brand. It’s a great way to demonstrate your understanding of fashion and how you can connect with our customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested in joining our team and helps keep you top of mind.
We think you need these skills to ace Supervisor - York Flagship
Some tips for your application 🫡
Show Your Passion for Style: When writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: We want to know about your experience in customer-facing roles. Be sure to mention specific situations where you’ve gone above and beyond to meet a customer's needs or create a memorable shopping experience.
Be Authentic and Engaging: Your personality matters! Use a friendly tone in your application that reflects who you are. We’re looking for someone who can engage with customers and build relationships, so let that come through in your writing.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our team at Hobbs London.
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, take some time to research Hobbs London. Familiarise yourself with their collections, values, and what makes them stand out in the luxury fashion market. This will not only show your genuine interest but also help you connect your personal style and experience to their brand ethos.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your ability to create exceptional customer moments.
✨Demonstrate Team Leadership
Highlight your collaborative spirit and adaptability during the interview. Be ready to discuss how you've supported team members in the past, especially in a retail environment. Share instances where you’ve helped others grow or contributed to a positive team dynamic, as this aligns perfectly with the role's requirements.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the store's upcoming collections, how they measure success in customer service, or opportunities for career development within the company. Asking questions shows your enthusiasm and helps you gauge if the company is the right fit for you.