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- Tasks: Lead the store team to create a welcoming shopping experience and assist customers with style.
- Company: Join Phase Eight, a leading womenswear brand with a focus on quality and style.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and financial wellbeing support.
- Why this job: Be part of a dynamic team that values your input and helps you grow your career.
- Qualifications: Excellent communication skills and experience in a customer-facing role are preferred.
- Other info: Join a diverse and inclusive culture where your unique perspective is celebrated.
The predicted salary is between 28800 - 43200 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you’ll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you’ll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What’s in it for you?
It’s not all about what you can do for us. We’ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
About Us: Founded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress.
Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we’re proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - Watford employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Watford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experience with their mission during the chat.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations on the shop floor. Being able to demonstrate your problem-solving skills and adaptability will show them you're ready to lead by example.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. They might share valuable insights that can give you an edge in your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and creating those exceptional customer moments.
We think you need these skills to ace Supervisor - Watford
Some tips for your application 🫡
Show Your Passion for Style: When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with the perfect outfit or solution they were looking for.
Be Authentic: Don't be afraid to show your personality in your application. We value authenticity and want to know what makes you unique. Share your story and how it aligns with our values at StudySmarter.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, take some time to research Phase Eight. Understand their values, style, and customer base. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about how you connected with customers and resolved any issues they faced.
✨Demonstrate Team Leadership
Be ready to discuss how you've supported and motivated team members in previous roles. Highlight your ability to collaborate and adapt, as these are key traits for the Supervisor position. Share specific instances where your leadership made a difference.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or training opportunities. This shows that you're engaged and thinking about how you can contribute to the team's success.
