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- Tasks: Lead the store team to create a welcoming shopping experience and drive sales.
- Company: Hobbs London, a luxury women's fashion brand with a rich heritage.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Other info: Inclusive culture that values diversity and personal growth.
- Why this job: Join a dynamic team and develop your career in a stylish environment.
- Qualifications: Excellent communication skills and experience in customer-facing roles.
The predicted salary is between 24000 - 30000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you’ll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - Milton Keynes employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Hobbs London’s website and social media. This will help you understand their values and style, so you can show how you fit right in.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for delivering great service.
✨Tip Number 3
Dress the part! Since you’re applying for a role in fashion, make sure your outfit reflects your personal style while also aligning with Hobbs’ aesthetic. This shows you understand the brand and can represent it well on the shop floor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Supervisor - Milton Keynes
Some tips for your application 🫡
Show Your Passion for Style: When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with the service they deserve. Specific examples will make your application stand out!
Be Collaborative and Adaptable: Our Supervisors need to work well with others, so don’t forget to mention your teamwork skills. Talk about times when you've supported colleagues or adapted to changes in a fast-paced environment – it shows you're ready for the shop floor!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, take some time to research Hobbs London. Familiarise yourself with their collections, values, and what makes them stand out in the fashion industry. This will not only show your genuine interest but also help you connect your experience to their brand ethos.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about how you can demonstrate your ability to build relationships and meet customer needs effectively.
✨Be Ready to Discuss Teamwork
Collaboration is key in this role. Be prepared to talk about how you've worked with others in a retail environment. Highlight any experiences where you've supported colleagues or contributed to a positive team dynamic, as this will resonate well with the interviewers.
✨Dress the Part
Since you're applying for a position in a fashion brand, make sure to dress appropriately for the interview. Choose an outfit that reflects your personal style while also aligning with Hobbs' aesthetic. This shows that you understand the brand and can represent it well on the shop floor.