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- Tasks: Lead the store team, connect with customers, and ensure a top-notch shopping experience.
- Company: Hobbs London, a luxury women's fashion brand with a rich heritage.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Other info: Inclusive culture that values diversity and personal growth.
- Why this job: Join a dynamic team and develop your career in a stylish environment.
- Qualifications: Excellent communication skills and experience in customer-facing roles.
The predicted salary is between 25000 - 30000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor - London Bridge employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - London Bridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hobbs London’s social media and website. This will help you understand their values and how you can fit in, plus it’ll give you some great talking points during your chat.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating exceptional customer moments, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Dress the part! As a Supervisor at Hobbs, you’ll be representing the brand. Wear something stylish that reflects the company’s aesthetic when you go for your interview. It shows you understand the brand and are ready to lead by example.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Supervisor - London Bridge
Some tips for your application 🫡
Show Your Passion for Style: When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on too much.
Tailor Your Application: Make sure to customise your application for the Supervisor role. Mention specific responsibilities from the job description and explain how your background makes you a perfect fit for those tasks.
Apply Through Our Website: We want to hear from you directly! Make sure to submit your application through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, take some time to research Hobbs London. Familiarise yourself with their collections, values, and what makes them stand out in the fashion industry. This will not only show your genuine interest but also help you connect your experience to their brand ethos.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples of how you've successfully engaged with customers in the past. Think about specific situations where you went above and beyond to create a memorable shopping experience.
✨Demonstrate Team Collaboration
Hobbs values collaboration, so be ready to discuss how you've worked effectively within a team. Share instances where you supported colleagues or contributed to a positive team environment, especially in a retail setting.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role and the company. You might ask about their approach to customer service or how they support the development of their staff. This shows you're not just interested in the job, but also in growing with the company.