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For Companies At a Glance
- Tasks: Lead the team to create a welcoming shopping experience and assist customers with style.
- Company: Hobbs London, a luxury women’s fashion brand known for timeless British style.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Other info: Inclusive culture that celebrates diversity and offers great growth opportunities.
- Why this job: Join us to make meaningful customer moments while developing your career in fashion.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 25000 - 30000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor - Clarks Village Outlet employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Clarks Village Outlet
✨Tip Number 1
Get to know the brand! Before your interview, dive into Hobbs London’s collections and values. This way, you can show off your passion for their style and how you can contribute to creating those exceptional customer moments.
✨Tip Number 2
Practice your people skills! Since the role is all about engaging with customers, think of examples from your past experiences where you’ve built relationships or provided excellent service. We want to see that you can lead by example on the shop floor!
✨Tip Number 3
Be ready to discuss your adaptability! Supervisors need to handle various tasks smoothly, so come prepared with stories that showcase your ability to juggle responsibilities and support your team in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s create those moments that matter together!
We think you need these skills to ace Supervisor - Clarks Village Outlet
Some tips for your application 🫡
Show Your Passion for Style: When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with the perfect outfit or solution to their needs.
Be Collaborative and Adaptable: Our Supervisors need to work well with others, so mention any teamwork experiences you've had. Show us how you can adapt to different situations and support your colleagues on the shop floor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen to join our team!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, take some time to research Hobbs London. Understand their values, style, and what makes them unique in the fashion industry. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about how you connected with customers and resolved any issues they faced – this will demonstrate your ability to create those exceptional customer moments.
✨Demonstrate Team Leadership
Be ready to discuss how you've supported and developed team members in previous roles. Highlight your collaborative approach and adaptability, as these are key traits for the Supervisor position. Share specific instances where you’ve helped others grow their skills or improved team dynamics.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the store's operations or team culture. This shows that you're not just interested in the role, but also in how you can contribute to the team’s success. It’s a great way to leave a lasting impression!