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- Tasks: Lead the team to create a welcoming shopping experience and assist customers with style.
- Company: Join TFG London, a diverse and inclusive employer committed to your growth.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and 24/7 virtual GP access.
- Other info: Great career development opportunities in a supportive and dynamic environment.
- Why this job: Make a real impact by connecting with customers and helping them find their perfect outfit.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 25000 - 30000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps customers coming back. Collaborative and adaptable, you'll support the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate ability to build relationships with customers, understand their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you. At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - Bromley employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Bromley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer interaction skills. Since the role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Tip Number 3
Be ready to showcase your adaptability. Supervisors need to handle various tasks, so prepare to discuss times when you’ve successfully juggled multiple responsibilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in creating those exceptional customer moments.
We think you need these skills to ace Supervisor - Bromley
Some tips for your application 🫡
Show Your Passion for Style: When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with the service they deserve. Specific examples will make your application stand out!
Be Collaborative and Adaptable: Our Supervisors need to work well with others, so mention any teamwork experiences you've had. Show us how you can support your colleagues and adapt to different situations on the shop floor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand
Before your interview, take some time to research the company and its values. Understand their approach to customer service and how they create exceptional shopping experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Supervisor, excellent communication is key. Prepare examples of how you've effectively engaged with customers in the past. Think about times when you’ve resolved issues or built relationships, as these stories will demonstrate your ability to connect with customers.
✨Demonstrate Your Commercial Awareness
Be ready to discuss how you can contribute to the store's commercial success. Think about how you can maintain a commercial approach while assisting customers. Share any relevant experience you have with stock control or driving sales.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.