At a Glance
- Tasks: Lead the store team to create a welcoming shopping experience and drive sales.
- Company: Join TFG London, home to premium British brands like Hobbs and Whistles.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and financial wellbeing support.
- Other info: We celebrate diversity and encourage everyone to bring their authentic selves to work.
- Why this job: Be part of a dynamic team that values your input and career growth.
- Qualifications: Great communication skills and experience in customer service are essential.
The predicted salary is between 24000 - 30000 € per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries. TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives.
Supervisor - Banbridge employer: The Foschini Group / TFG London
At TFG London, we pride ourselves on being an exceptional employer that values our people and their development. As a Supervisor in Banbridge, you'll enjoy a vibrant work culture that fosters collaboration and adaptability, alongside fantastic benefits such as a generous clothing allowance and financial assistance. With a commitment to inclusion and diversity, we provide ample opportunities for career growth while ensuring every team member feels valued and empowered to contribute their unique perspectives.
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Banbridge
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing our website and social media. This will help you understand what we value and how you can fit in. Plus, it gives you great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can lead by example on the shop floor. We want to see your passion for style and service shine through!
✨Tip Number 3
Dress the part! Since you're applying for a role that involves fashion, make sure your outfit reflects your personal style while being professional. This shows us that you understand the importance of presentation and can connect with our customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Supervisor - Banbridge
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and your love for creating great shopping experiences.
Tailor Your Application:Make sure to customise your application to highlight relevant experience. If you've worked in a customer-facing role before, share those stories! We’re looking for how you can bring your skills to our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us see why you’d be a great fit for the Supervisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, take some time to research TFG London and its brands like Hobbs, Whistles, and Phase Eight. Understand their values, style, and customer base. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about how you’ve handled difficult situations or gone above and beyond for customers, as this will demonstrate your ability to create exceptional customer moments.
✨Demonstrate Team Leadership
Highlight your experience in supporting and guiding others, especially in a retail environment. Be ready to discuss how you've helped colleagues grow their skills or contributed to a positive team atmosphere. This will show that you can effectively lead the Style Advisors and ensure smooth store operations.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
