Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, provide styling advice, and enhance their shopping experience.
- Company: Whistles is a London-based fashion brand known for timeless and empowering designs.
- Benefits: Receive full training, ongoing support, and enjoy a vibrant work culture.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
- Why this job: Join a dynamic team, connect with customers, and showcase your style expertise.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance.
As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged
- Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination
About You
As a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
About Us
DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN
Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday.
Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.
TFG London Inclusion and Diversity statement of commitment:
At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.
We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
#J-18808-Ljbffr
Style Advisor - Selfridges Trafford Centre employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Selfridges Trafford Centre
✨Tip Number 1
Familiarise yourself with the latest fashion trends and styles that align with the brand's vision. This will not only help you in conversations with customers but also demonstrate your passion for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on active listening and providing tailored advice, which is crucial for a Style Advisor role.
✨Tip Number 3
Visit the store before applying to observe the current Style Advisors in action. Take note of their interactions with customers and the way they present products, as this can give you valuable insights to discuss in your application.
✨Tip Number 4
Network with current or former employees of the brand on platforms like LinkedIn. They can provide insider tips about the company culture and expectations, which can be beneficial during the interview process.
We think you need these skills to ace Style Advisor - Selfridges Trafford Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Style Advisor does. Highlight key responsibilities and required skills, such as customer service excellence and product knowledge, to tailor your application.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service. Use specific examples that demonstrate your ability to connect with customers and provide exceptional service.
Express Your Passion for Fashion: Make sure to convey your enthusiasm for fashion and styling in your application. Mention any personal experiences or interests that relate to the role, showing that you are genuinely invested in helping customers find their perfect outfits.
Tailor Your Application: Customise your CV and cover letter for this specific position at Selfridges Trafford Centre. Use keywords from the job description and align your skills and experiences with the company's values and expectations.
How to prepare for a job interview at The Foschini Group / TFG London
✨Show Your Passion for Fashion
As a Style Advisor, it's crucial to demonstrate your enthusiasm for fashion and styling. Be prepared to discuss your favourite trends, brands, and how you keep up with the latest styles. This will show that you're not just knowledgeable but genuinely passionate about the role.
✨Emphasise Customer Service Skills
Highlight your experience in customer service during the interview. Share specific examples of how you've gone above and beyond to assist customers in the past. This aligns perfectly with the company's focus on providing an outstanding in-store experience.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you might have to demonstrate how you would assist a customer. Practice scenarios where you identify a customer's needs and suggest suitable products. This will showcase your consultative selling skills.
✨Research the Brand and Its Values
Familiarise yourself with Whistles' brand ethos and product offerings. Understanding their commitment to inclusivity and diversity will allow you to align your answers with their values, showing that you're a good cultural fit for the team.