At a Glance
- Tasks: Provide exceptional customer service and styling advice to enhance the shopping experience.
- Company: Join a leading British retail group with a focus on premium womenswear.
- Benefits: Full training, flexible hours, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic and inclusive workplace.
- Why this job: Be a brand ambassador and make customers feel fabulous every day.
- Qualifications: Great communication skills and a passion for fashion.
The predicted salary is between 24000 - 36000 £ per year.
Every exceptional customer moment starts with our people.
Our Style Advisors are at the heart of a great shopping experience. You’ll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You’ll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.
What you’ll do:
- Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
- Develop deep product knowledge, answering customer questions with ease.
- Handle transactions accurately with careful attention to detail and assist with stock control processes.
- Assist in all tasks required to ensure the smooth day‑to‑day running of the store.
Who you’ll be:
- Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
- Engaging with excellent communication skills and flourish in a customer‑facing environment.
- Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.
What’s in it for you?
It’s not all about what you can do for us. We’ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
TFG London Inclusion and Diversity statement of commitment:
At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Style Advisor - House of Fraser Glasgow employer: The Foschini Group / TFG London
At TFG London, we pride ourselves on being an exceptional employer, offering our Style Advisors in Glasgow a vibrant work culture that champions customer service excellence and personal growth. With comprehensive training and ongoing support, we empower our employees to thrive in a dynamic retail environment while celebrating diversity and inclusion. Join us to be part of a passionate team that not only values your contributions but also provides opportunities for career advancement within our expanding portfolio of premium brands.
Contact Details:
The Foschini Group / TFG London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Style Advisor - House of Fraser Glasgow
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with House of Fraser's latest styles and products. This way, when you chat with customers, you can offer tailored advice that really resonates with them.
✨Tip Number 2
Practice your people skills! Engage with friends or family as if they were customers. The more comfortable you are in a customer-facing role, the better you'll connect with shoppers and make their experience memorable.
✨Tip Number 3
Show off your personality! As a Style Advisor, being genuine and approachable is key. Let your passion for fashion shine through in every interaction, and don’t be afraid to share your own styling tips.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to contribute to the fantastic customer experience we pride ourselves on.
How to prepare for a job interview at The Foschini Group / TFG London
✨Know Your Styles
Familiarise yourself with the latest fashion trends and styles relevant to the role. Being able to discuss current trends and how they relate to the products in-store will show your passion and expertise, making you stand out as a knowledgeable candidate.
✨Customer-Centric Mindset
Prepare to demonstrate your customer service skills by thinking of examples where you've gone above and beyond for a customer. Highlighting your ability to actively listen and provide tailored solutions will resonate well with the interviewers, as this is key to being a successful Style Advisor.
✨Practice Your Pitch
Since you'll be acting as a brand ambassador, practice how you would introduce the store's vision and values to a customer. A confident and engaging pitch can showcase your communication skills and enthusiasm for the role, which are essential for creating that outstanding customer experience.
✨Show Your Team Spirit
Be ready to discuss how you work within a team and contribute to a positive store environment. Sharing examples of collaboration and flexibility in previous roles will highlight your reliability and motivation, traits that are crucial for supporting the store manager and achieving commercial objectives.
