Style Advisor - House of Fraser Croydon
Style Advisor - House of Fraser Croydon

Style Advisor - House of Fraser Croydon

Full-Time 20000 - 25000 £ / year (est.) No home office possible
The Foschini Group / TFG London

At a Glance

  • Tasks: Be the fashion guru, helping customers create stunning outfits and memorable shopping experiences.
  • Company: Join TFG London, a vibrant group of premium British brands.
  • Benefits: Enjoy a free clothing allowance, up to 70% discount, and 24/7 virtual GP access.
  • Other info: Flexible hours and opportunities for growth in a diverse and inclusive workplace.
  • Why this job: Make a real impact in fashion while developing your career in a supportive environment.
  • Qualifications: Passion for fashion, excellent communication skills, and a customer-focused attitude.

The predicted salary is between 20000 - 25000 £ per year.

Every exceptional customer moment starts with our people. Our Style Advisors are at the heart of a great shopping experience. You’ll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You’ll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.

What you'll do:

  • Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
  • Develop deep product knowledge, answering customer questions with ease.
  • Handle transactions accurately with careful attention to detail and assist with stock control processes.
  • Assist in all tasks required to ensure the smooth day-to-day running of the store.

Who you'll be:

  • Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
  • Engaging with excellent communication skills and flourish in a customer-facing environment.
  • Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.

What's in it for you?

It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

  • Free clothing allowance
  • Generous colleague discount up to 70%
  • Financial and Wellbeing assistance
  • Enhanced Maternity package
  • Virtual GP service - unlimited access 24/7

If you want to join us and create moments that matter, we’d love to hear from you.

About Us

Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries. TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear.

TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

Style Advisor - House of Fraser Croydon employer: The Foschini Group / TFG London

At TFG London, we pride ourselves on being an exceptional employer, offering our Style Advisors at House of Fraser Croydon a vibrant work culture that celebrates individuality and creativity. With generous benefits such as a free clothing allowance, up to 70% colleague discount, and comprehensive wellbeing support, we empower our employees to thrive both personally and professionally. Join us in a dynamic environment where your passion for fashion can flourish, and enjoy ample opportunities for career development within a growing, inclusive company.
The Foschini Group / TFG London

Contact Detail:

The Foschini Group / TFG London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Style Advisor - House of Fraser Croydon

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with House of Fraser's latest collections and trends. This way, when you chat with customers, you can offer tailored advice that really resonates.

✨Tip Number 2

Practice your communication skills! Role-play with friends or family to build confidence in greeting customers and making them feel welcome. Remember, a friendly smile goes a long way!

✨Tip Number 3

Show off your passion for fashion! Share your personal style tips and outfit ideas on social media. This not only showcases your expertise but also helps you connect with potential customers before they even step into the store.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to join our team and create those memorable shopping experiences we pride ourselves on.

We think you need these skills to ace Style Advisor - House of Fraser Croydon

Customer Service Skills
Product Knowledge
Attention to Detail
Communication Skills
Sales Skills
Flexibility
Teamwork
Problem-Solving Skills
Time Management
Engagement Skills
Fashion Awareness
Reliability
Motivation

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Remember, you're applying to be a Style Advisor, so show us how you can create memorable shopping experiences.

Tailor Your Application: Just like you would help a customer build an outfit, tailor your application to fit the role. Highlight your relevant experience and skills that match what we’re looking for in a Style Advisor. This will show us that you understand the job and are genuinely interested in joining our team.

Be Detail-Oriented: Attention to detail is key in retail, so make sure your application is free from typos and errors. Double-check everything before you hit send! A polished application reflects your commitment to quality, which is exactly what we value at StudySmarter.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace the digital age of retail!

How to prepare for a job interview at The Foschini Group / TFG London

✨Know Your Fashion

Brush up on the latest trends and styles before your interview. Being able to discuss current fashion can show your passion and knowledge, which is key for a Style Advisor role.

✨Practice Your Customer Interaction

Think of scenarios where you might need to assist customers. Practising how you would greet them, offer tailored advice, and create memorable experiences will help you shine during the interview.

✨Showcase Your Communication Skills

Since this role requires excellent communication, be prepared to demonstrate your ability to engage with others. Use clear, confident language and maintain eye contact to convey your enthusiasm.

✨Be Ready for Role-Play

Expect some role-play exercises during the interview. This could involve simulating a customer interaction. Approach it with confidence and creativity to showcase your ability to handle real-life situations.

Style Advisor - House of Fraser Croydon
The Foschini Group / TFG London

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