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For Companies At a Glance
- Tasks: Engage customers, provide styling advice, and enhance their shopping experience.
- Company: Hobbs London is a luxury women's fashion brand known for timeless British style.
- Benefits: Receive full training, ongoing support, and work in a vibrant retail environment.
- Why this job: Join a brand that values diversity and offers growth opportunities in a stylish setting.
- Qualifications: Must be reliable, motivated, and possess excellent communication skills.
- Other info: Flexible working hours on a rota basis; perfect for students seeking retail experience.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, workwear, or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customers.
Key Accountabilities and KPIs
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
As a Style Advisor, we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We need you to be reliable and motivated to fulfill the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
About Us
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands, we are committed to creating an inclusive culture that welcomes, develops, and celebrates a diversity of backgrounds, experiences, cultural references, and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Style Advisor - Brent Cross employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Brent Cross
✨Tip Number 1
Familiarise yourself with the latest fashion trends and styles. As a Style Advisor, being knowledgeable about current trends will help you connect with customers and provide them with tailored advice that meets their needs.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail setting. Role-playing different scenarios can help you become more comfortable with greeting and assisting customers, which is crucial for this role.
✨Tip Number 3
Visit the store before applying to observe the environment and customer interactions. This will give you insights into the brand's culture and customer expectations, allowing you to tailor your approach during the interview.
✨Tip Number 4
Network with current or former employees of Hobbs London. They can provide valuable insights into the company culture and what it takes to succeed as a Style Advisor, helping you stand out during the application process.
We think you need these skills to ace Style Advisor - Brent Cross
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Style Advisor does. Highlight key responsibilities such as customer engagement, product knowledge, and sales techniques in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service and retail. Emphasise any previous roles where you demonstrated strong communication skills and a passion for fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service or styled outfits in the past.
Showcase Your Knowledge: In your application, demonstrate your understanding of current fashion trends and how they relate to the brand. This shows your commitment to being a knowledgeable Style Advisor.
How to prepare for a job interview at The Foschini Group / TFG London
✨Show Your Passion for Fashion
As a Style Advisor, it's crucial to demonstrate your enthusiasm for fashion and styling. Be prepared to discuss your favourite trends, how you keep up with the latest styles, and share examples of how you've helped others with their outfit choices.
✨Emphasise Customer Service Skills
Highlight your experience in customer service during the interview. Share specific examples of how you've gone above and beyond to assist customers, as this role is all about creating an outstanding shopping experience.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you might need to demonstrate how you would assist a customer. Practice scenarios where you identify a customer's needs and suggest suitable products, showcasing your consultative selling skills.
✨Research the Brand
Familiarise yourself with Hobbs London and its product offerings. Understanding the brand's vision and values will help you align your answers with what they are looking for in a Style Advisor, making you a more compelling candidate.
