Style Advisor - Ashford Outlet

Style Advisor - Ashford Outlet

Ashford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers, provide styling advice, and enhance their shopping experience.
  • Company: Hobbs London is a luxury women's fashion brand known for timeless British style.
  • Benefits: Receive full training, ongoing support, and flexible working hours.
  • Why this job: Join a vibrant team, connect with customers, and showcase your styling skills.
  • Qualifications: Excellent communication skills and a passion for customer service are essential.
  • Other info: Be part of an inclusive culture that values diversity and personal contributions.

The predicted salary is between 24000 - 36000 £ per year.

Every exceptional customer momentstarts with our people

Our Style Advisors are at the heart of agreat shopping experience. You’ll bring personality, pride and a passion forfashion, acting as a brand ambassador on the shop floor. You’ll stay up to datewith the latest styles, help customers build outfits for every occasion andplay a key role in enhancingthe overall store performance.

What you\’ll do:

  • Greetcustomers with confidence, offering tailored advice and creating memorableshopping experiences.
  • Develop deepproduct knowledge, answering customer questions with ease.
  • Handletransactions accurately with careful attention to detail and assist withstock control processes.
  • Assist in alltasks required to ensure the smooth day-to-day running of the store.

Who you\’ll be:

  • Reliable andmotivated to fulfil the role, flexible enough to work on a rota basis andbalance shifting priorities in store.
  • Engaging withexcellent communication skills and flourish in a customer-facingenvironment
  • Focused onadding value and providing the best possible experience to our customers,taking pride in all that you do.

What\’s in it for you?

It’s not all about what you can do for us. We\’ll giveyou the tools and the time to develop your career in the direction you want togo. Alongside that, we have some great benefits which include:

  • Free clothingallowance
  • Generouscolleague discount up to 70%
  • Financial andWellbeing assistance
  • EnhancedMaternity package
  • Virtual GPservice – unlimited access 24/7

If you want to join us and create moments that matter,we’d love to hear from you.

About Us

Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design.

Season after season, each Hobbs collection embodies the multifaced nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.

Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we\’re proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives.We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

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Style Advisor - Ashford Outlet employer: The Foschini Group / TFG London

Hobbs London is an exceptional employer, offering a vibrant work culture that prioritises customer service excellence and employee development. As a Style Advisor at our Ashford Outlet, you will receive comprehensive training and ongoing support, allowing you to thrive in a dynamic retail environment while connecting with customers and showcasing your styling expertise. With a commitment to inclusivity and diversity, we celebrate unique perspectives and provide ample opportunities for personal and professional growth within our renowned luxury fashion brand.
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Contact Detail:

The Foschini Group / TFG London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Style Advisor - Ashford Outlet

✨Tip Number 1

Familiarise yourself with the latest fashion trends and styles. As a Style Advisor, you'll need to be knowledgeable about current looks and how to style them, so keep an eye on fashion blogs, magazines, and social media for inspiration.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in a retail setting. Role-playing different scenarios can help you become more comfortable with greeting customers, offering assistance, and making recommendations.

✨Tip Number 3

Showcase your passion for fashion and customer service during any interactions you have with the team at Hobbs London. Whether it's through networking events or casual conversations, let your enthusiasm shine through to demonstrate that you're a perfect fit for the role.

✨Tip Number 4

Research Hobbs London and its brand values thoroughly. Understanding the company's mission and vision will not only help you align your answers during interviews but also show your genuine interest in becoming a part of their team.

We think you need these skills to ace Style Advisor - Ashford Outlet

Customer Service Excellence
Strong Communication Skills
Product Knowledge
Styling Expertise
Sales Techniques
Visual Merchandising Awareness
Point of Sale Operation
Attention to Detail
Teamwork
Flexibility and Adaptability
Motivation and Reliability
Engagement Skills
Commercial Awareness
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what a Style Advisor does. Highlight key responsibilities and skills required, such as customer service excellence and product knowledge, to tailor your application accordingly.

Craft a Tailored CV: Ensure your CV reflects relevant experience in retail or customer service. Emphasise any previous roles where you demonstrated strong communication skills and a passion for fashion, as these are crucial for the Style Advisor position.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Share specific examples of how you've provided excellent customer service in the past and how you can contribute to enhancing the shopping experience at Hobbs London.

Showcase Your Personality: As a Style Advisor, personality is key. Use your application to convey your unique style and approach to customer interaction. Make sure to reflect your ability to connect with customers and promote products with pride and passion.

How to prepare for a job interview at The Foschini Group / TFG London

✨Show Your Passion for Fashion

As a Style Advisor, it's crucial to demonstrate your enthusiasm for fashion and styling. Be prepared to discuss your favourite trends and how you would incorporate them into customer recommendations. This will show your potential employer that you are genuinely invested in the role.

✨Emphasise Customer Service Skills

Highlight your experience in providing excellent customer service. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles. This aligns perfectly with the expectations of a Style Advisor who prioritises customer satisfaction.

✨Prepare for Role-Playing Scenarios

Expect to engage in role-playing exercises during the interview. Practice scenarios where you assist a customer in choosing an outfit or resolving a complaint. This will help you showcase your consultative selling skills and ability to connect with customers.

✨Research the Brand and Its Values

Familiarise yourself with Hobbs London’s brand ethos, product offerings, and recent collections. Understanding the brand's identity will allow you to speak confidently about how you can contribute to its vision and enhance the customer experience.

Style Advisor - Ashford Outlet
The Foschini Group / TFG London
Location: Ashford
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