At a Glance
- Tasks: Lead a vibrant team to create an inspiring shopping experience for customers.
- Company: Phase Eight, a trusted womenswear brand with a focus on empowerment and style.
- Benefits: 70% staff discount, free clothing allowance, and up to 34 days holiday.
- Why this job: Join us to inspire confidence in women through fashion and teamwork.
- Qualifications: Experience in retail leadership and a passion for customer service.
- Other info: Opportunity for career growth in a supportive and inclusive environment.
The predicted salary is between 24000 - 36000 Β£ per year.
AtPhase Eight, we\βre more than just a fashion destination β we\βre here to empower confidence through every outfit. We\βre looking for apeople-first Store Manager to lead our established store in Reigate for 32 hours per week.
If you\βre someone who thrives on building strong teams, loves making customers feel incredible, and can turn big ideas into real results, this isyourmoment.
What you\βll do
- Lead from the front β creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
- Drive success β keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
- Coach with care β developing a diverse, happy team that grows in confidence and capability every day.
- Champion People β encouraging your team to bring their full selves to work and helping them thrive in their own way.
- Customer connection β being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.
Who you\βll be
- Anatural motivatorwith a positive mindset who knows how to get the best from people.
- Experienced in leading high-performing retail teams.
- Confident, calm under pressure, and great at making decisions that put both people and performance first.
- Someone wholives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment.
- Passionate about teamwork β you lead with empathy and bring people together through trust and encouragement.
What\βs in it for you?
It\βs not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Afree clothing allowanceto wear what you love, your way
- 70% staff discount- yes, really!
- Option of a 4 day working week
- Up to 34 days holiday
- Enhanced Maternity package
- 24/7 virtual GP service
- Wellbeing and financial support tools
About Us
Founded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress.
Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment:
At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.
We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Store Manager - Reigate employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Manager - Reigate
β¨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experience with their mission during the chat.
β¨Tip Number 2
Practice your people skills! As a Store Manager, you'll need to show off your ability to motivate and inspire your team. Think of examples from your past where you've successfully led a team or improved customer experiences.
β¨Tip Number 3
Be ready to discuss how you can drive sales and performance. Have some ideas in mind about how you would spot growth opportunities in the store and share them confidently during your interview.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Phase Eight family.
We think you need these skills to ace Store Manager - Reigate
Some tips for your application π«‘
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why youβre excited about the role and how you can empower customers to feel confident in their outfits.
Highlight Your Leadership Skills: We want to see how you lead from the front! Use examples from your past experiences to show how you've inspired teams and created a positive environment for both staff and customers.
Be Authentic: Donβt be afraid to show your true self in your application. We value authenticity, so share your unique style and how it connects with our brandβs mission of making women feel amazing.
Apply Through Our Website: Make sure to submit your application through our website! Itβs the best way for us to receive your details and get to know you better. Plus, it shows youβre serious about joining our team!
How to prepare for a job interview at The Foschini Group / TFG London
β¨Know the Brand Inside Out
Before your interview, dive deep into Phase Eight's history, values, and product range. Understand their mission to empower confidence through fashion and be ready to discuss how you can contribute to that vision.
β¨Showcase Your Leadership Style
Be prepared to share specific examples of how you've led teams in the past. Highlight your ability to motivate and inspire others, especially in a retail environment. Think about times when you turned challenges into opportunities for growth.
β¨Emphasise Customer Connection
Since customer service is key, come armed with stories that demonstrate your passion for creating amazing customer experiences. Discuss how youβve built relationships with customers and how you plan to do the same at Phase Eight.
β¨Demonstrate Your Team Spirit
Talk about how you foster teamwork and inclusivity within your team. Share examples of how you've encouraged diverse perspectives and supported your colleagues' growth, aligning with Phase Eight's commitment to a people-first culture.