People Administrator

Every exceptional customer moment starts with our people. At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting! These are exciting times at TFG London. We have enjoyed strong growth in recent years and currently have iconic brands in our portfolio including Phase Eight, Whistles, Hobbs and our luxury Homewares brand Inside Story. We are not stopping there; we have big plans for the next three years within our current brands and beyond. None of this is possible without great people though and we would love for you to be part of our journey.

We are looking for a People Administrator to join us on a permanent contract. This is an exciting opportunity to support our People team providing effective administrative support to our TFG London brand teams.

What You'll Do

• Manage the onboarding process for new starters, including preparing contracts and offer letters, coordinating inductions and ensuring all documentation is completed and recorded accurately.
• Maintain employee records and HR systems, ensuring data is accurate, up to date and compliant, including right-to-work documentation.
• Act as a first point of contact for employee and manager queries, providing guidance on HR processes, policies and benefits.
• Prepare a range of HR documentation, including contractual change letters, probation correspondence, leaver documentation and employee relations administration.
• Manage the HR inbox, resolving queries where possible and escalating matters to the appropriate team member when required.
• Support the wider People team with administrative activities, projects, employment references, anniversary communications and company-wide initiatives.
• Contribute to a positive employee experience by delivering responsive support, effective communication and excellent customer service across the business.

Who You'll Be

• A highly organised administrator with excellent attention to detail and a commitment to accuracy.
• A proactive team player who can manage multiple priorities and work effectively in a fast-paced environment.
• A confident communicator with strong written and verbal communication skills, able to build positive relationships across the business.
• Trustworthy and professional, with the maturity and discretion required to handle sensitive and confidential information.
• Comfortable using Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.
• Self-motivated and eager to develop your HR knowledge, taking ownership of tasks while recognising when to seek support or elevate issues.
• Previous administration experience is preferred, ideally within a people-focused or HR environment.

What’s in it for you

• Generous colleague discount up to 70%
• Up to 28 days holiday entitlement per annum
• Financial and Wellbeing assistance
• Enhanced Maternity package
• Virtual GP service – unlimited access 24/7

If you want to join us and create moments that matter, we’d love to hear from you.

TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.