At a Glance
- Tasks: Support website trading, optimise customer journeys, and analyse data for sales opportunities.
- Company: Join Phase Eight, a dynamic Ecommerce team in London.
- Benefits: Enjoy up to 70% discount, 28 days holiday, and financial wellbeing support.
- Other info: Collaborative environment with opportunities for growth and learning.
- Why this job: Make a real impact on online shopping experiences while developing your career.
- Qualifications: Strong analytical skills, project management experience, and a passion for ecommerce.
The predicted salary is between 29700 - 36300 £ per year.
We’re looking for an Ecommerce Trading Coordinator to join our Ecommerce team and support the commercial performance of our website through onsite trading, reporting, merchandising and campaign delivery.
This role will play a key part in optimising the online customer journey, using customer insight, data and commercial understanding to help maximise sales opportunities.
- What you’ll do
- Support the day‑to‑day trading of the website, ensuring the customer journey is optimised and commercial opportunities are maximised.
- Execute the ecommerce trading calendar in partnership with the Assistant Online Trading Manager and Online Trading Lead.
- Make data‑led recommendations across homepage merchandising, categories, campaigns, navigation and promotional areas.
- Analyse product performance, customer behaviour and trading trends to identify opportunities and drive action.
- Monitor and report on key ecommerce KPIs, including Revenue, Conversion Rate, AOV, Sessions, Search Performance and Product Performance.
- Produce weekly trading reports and share performance insights with Ecommerce and wider business stakeholders.
- Coordinate the delivery of campaigns and promotions, ensuring all activity launches accurately and on time.
- Work closely with Creative, CRM, Marketing, Buying and Merchandising teams to deliver trading priorities.
- Manage campaign trackers, briefs and Jira tickets, proactively communicating progress, risks and deadlines.
- Optimise onsite merchandising across desktop and mobile, improving product visibility, search performance and conversion.
- Review and update website content through the CMS, ensuring a seamless and commercially effective customer experience.
- Build strong relationships across the business and contribute ideas that improve trading performance, processes and the online customer journey.
- Who you’ll be
- Commercially minded, with the ability to analyse data and turn insights into actionable recommendations.
- Highly organised, with excellent project management skills and the ability to manage multiple priorities in a fast‑paced environment.
- A strong communicator who can build relationships and influence stakeholders across different teams.
- Detail‑focused with strong Excel skills and confidence working with data.
- Passionate about creating seamless customer experiences and optimising the online customer journey.
- Proactive, collaborative and solutions‑focused, with a strong sense of ownership and accountability.
- Eager to learn, develop and grow within a dynamic Ecommerce Trading team.
- What’s in it for you
It’s not just what you can do for us.
Throughout we will give you the tools and the time to develop your career in the direction you want to go.
Alongside that, we have some great benefits which include
- Generous colleague discount up to 70%
- Up to 28 days holiday entitlement per annum
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service – unlimited access 24/7
- Brand: Phase Eight
- Vacancy Type: Permanent
- Salary Details: Competitive plus benefits
- Hours Per Week: 37
- #J-18808-Ljbffr
Online Trading Coordinator employer: The Foschini Group / TFG London
At TFG London, we pride ourselves on being a people-first employer, especially as we launch our new store in the vibrant Bridgend Designer Outlet. Our commitment to employee growth is matched by our inclusive work culture, where every team member is encouraged to thrive and bring their authentic selves to work. With fantastic benefits like a generous staff discount and a free clothing allowance, we ensure that our Store Manager not only leads a high-performing team but also enjoys a fulfilling and rewarding career journey.
Contact Details:
The Foschini Group / TFG London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Online Trading Coordinator
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like The Foschini Group / TFG London are looking for when hiring for a Online Trading Coordinator.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to The Foschini Group / TFG London for the Online Trading Coordinator, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at The Foschini Group / TFG London as a Online Trading Coordinator, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out The Foschini Group / TFG London’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Online Trading Coordinator.
We think you need these skills to ace Online Trading Coordinator
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at The Foschini Group / TFG London, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with The Foschini Group / TFG London's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at The Foschini Group / TFG London. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at The Foschini Group / TFG London
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that The Foschini Group / TFG London uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at The Foschini Group / TFG London. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
