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For Companies At a Glance
- Tasks: Lead the store team to create a welcoming shopping experience and assist customers.
- Company: Join Hobbs London, a luxury women's fashion brand with a rich heritage.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and wellbeing support.
- Why this job: Be part of a dynamic team that values your input and fosters career growth.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
- Other info: Embrace diversity in an inclusive culture that celebrates unique perspectives.
The predicted salary is between 24000 - 36000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you’ll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you’ll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What’s in it for you?
It’s not all about what you can do for us. We’ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor - Metro Centre in Newcastle upon Tyne employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Metro Centre in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hobbs London’s social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can lead by example on the shop floor.
✨Tip Number 3
Dress the part! Since you’re applying for a fashion brand, make sure your outfit reflects your personal style while also being professional. Show them you understand the brand's aesthetic!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - Metro Centre in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Style: When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with the service they deserve. Specific examples will make your application stand out!
Be Collaborative and Adaptable: Our Supervisors need to work well with others, so mention any teamwork experiences you've had. Show us how you can adapt to different situations and help support your colleagues on the shop floor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. We can’t wait to hear from you!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, take some time to research Hobbs London. Familiarise yourself with their collections, values, and what makes them stand out in the fashion industry. This will not only show your genuine interest but also help you connect your experience with their brand ethos.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to meet a customer's needs or resolved a challenging situation.
✨Demonstrate Team Leadership
Highlight your ability to support and mentor others, especially Style Advisors. Share instances where you've successfully collaborated with a team or helped someone grow in their role. This will illustrate your leadership qualities and adaptability, which are key for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, how they measure success, or what a typical day looks like for a Supervisor. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
