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- Tasks: Lead the team to enhance customer engagement and ensure a top-notch shopping experience.
- Company: Prominent retail company in Newcastle upon Tyne with a focus on customer satisfaction.
- Benefits: Clothing allowance, generous colleague discounts, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and experience in a customer-facing role.
- Other info: Great opportunity for personal growth and development in retail.
The predicted salary is between 28800 - 43200 £ per year.
A prominent retail company in Newcastle upon Tyne is seeking a Supervisor to enhance customer engagement and ensure a high-quality shopping experience. You will greet and assist customers, maintain a commercial approach, and support Style Advisors in their development.
Ideal candidates will have strong communication skills and experience in a customer-facing environment.
This role offers great benefits, including a clothing allowance and generous colleague discounts.
Store Floor Leader - Customer Experience & Team Coach in Newcastle upon Tyne employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Floor Leader - Customer Experience & Team Coach in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about enhancing customer engagement, think of examples from your past experiences where you’ve successfully interacted with customers or coached team members. We want you to shine in those moments!
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows your interest in the role and helps you understand how you can contribute to the team. Ask about their approach to customer experience and how they support their Style Advisors.
✨Tip Number 4
Apply through our website for a smoother process! We’re all about making things easy for you, so take advantage of our platform to submit your application and keep track of your progress. Let’s get you that Store Floor Leader position!
We think you need these skills to ace Store Floor Leader - Customer Experience & Team Coach in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Passion: When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've engaged with customers in the past and made their experience memorable.
Highlight Your Leadership Skills: As a Store Floor Leader, you'll be guiding others. Make sure to mention any experience you have in coaching or mentoring team members. We want to know how you've helped others grow in their roles!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the job description. We love seeing candidates who take this extra step.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Company Inside Out
Before your interview, do some research on the retail company. Understand their values, mission, and what sets them apart in the market. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Engagement Skills
Since the role focuses on enhancing customer engagement, prepare examples from your past experiences where you've successfully interacted with customers. Highlight how you resolved issues or improved their shopping experience, as this will demonstrate your capability to excel in the position.
✨Prepare for Team Coaching Questions
As a Store Floor Leader, you'll be supporting Style Advisors in their development. Think about your leadership style and prepare to discuss how you've coached or mentored others in previous roles. Be ready to share specific instances where your guidance made a difference.
✨Dress the Part
Since this is a retail position, make sure to dress appropriately for the interview. Opt for smart-casual attire that reflects the company's style. This not only shows respect but also gives a glimpse of how you would represent the brand on the shop floor.
