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- Tasks: Lead the store team, connect with customers, and ensure a fantastic shopping experience.
- Company: Hobbs London, a luxury women's fashion brand known for timeless British style.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Other info: Opportunities for growth in a global brand committed to diversity and inclusion.
- Why this job: Join a dynamic team and develop your career in a supportive, inclusive environment.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 30000 - 40000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
About Us: Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.
Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - St Pancras in London employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - St Pancras in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Hobbs London’s website and social media. This will help you understand their values and style, so you can show how you fit right in.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for delivering great service.
✨Tip Number 3
Dress the part! Since you’re applying for a role in fashion, make sure your outfit reflects your personal style while also aligning with Hobbs’ aesthetic. This shows you understand the brand and can represent it well on the shop floor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Supervisor - St Pancras in London
Some tips for your application 🫡
Show Your Passion for Style: When writing your application, let your love for fashion shine through! Share examples of how you've engaged with customers in a retail setting and how you can bring that same energy to our team.
Highlight Your Customer Service Skills: We want to know about your experience in customer-facing roles. Be sure to mention specific instances where you’ve gone above and beyond to create memorable moments for customers.
Be Authentic: Don’t be afraid to show your personality! We value authenticity, so let us see the real you in your application. Share your unique experiences and perspectives that make you a great fit for our team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, make sure you research Hobbs London thoroughly. Understand their brand values, recent collections, and what sets them apart in the luxury fashion market. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare to share specific examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to meet a customer's needs or resolved a challenging situation.
✨Demonstrate Team Leadership
Highlight your experience in supporting and mentoring others, especially in a retail environment. Be ready to discuss how you've helped colleagues grow their skills or contributed to a positive team atmosphere. This will show that you're not just focused on your own success but also on the team's performance.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, or future goals. This not only shows your enthusiasm for the position but also helps you gauge if the company culture aligns with your values.