At a Glance
- Tasks: Lead the team to create a welcoming shopping experience and assist customers with style.
- Company: Distinctive London-based fashion destination known for timeless design.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and virtual GP access.
- Other info: Inclusive culture that celebrates diversity and encourages individuality.
- Why this job: Join us to make memorable moments and develop your career in fashion.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 28800 - 43200 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps customers coming back. Collaborative and adaptable, you'll support the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you’ll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you’ll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate ability to build relationships with customers, understand their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What’s in it for you?
It’s not all about what you can do for us. We’ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
About Us:
DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN. TFG London is a style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - St Christophers place in London employer: The Foschini Group / TFG London
At TFG London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. Located in the heart of London, our Supervisors enjoy a generous benefits package, including a free clothing allowance and significant discounts, while also having access to career development opportunities that empower them to shape their future. Join us in creating memorable customer experiences in a diverse and inclusive environment where your unique contributions are celebrated.
Contact Details:
The Foschini Group / TFG London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - St Christophers place in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer interaction skills! Since this role is all about creating exceptional customer moments, think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Tip Number 3
Be ready to showcase your adaptability! Supervisors need to handle various tasks, so prepare to discuss times when you’ve successfully juggled multiple responsibilities or adapted to changes on the shop floor.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your enthusiasm for the role. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Supervisor - St Christophers place in London
Some tips for your application 🫡
Show Your Passion for Style:When writing your application, let your love for fashion and customer service shine through. Share experiences where you've connected with customers or helped them find the perfect outfit – it’ll show us you’re the right fit for our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. This helps us see how you can contribute to our store's success.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific role of Supervisor at St Christophers Place. Mention how your skills align with what we’re looking for – it’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, take some time to research the company and its values. Understand their style, mission, and what makes them unique in the fashion industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to assist customers, as this will demonstrate your ability to create those exceptional moments they value.
✨Demonstrate Team Collaboration
The role requires working closely with the management team and Style Advisors. Be ready to discuss how you've successfully collaborated with others in previous roles. Highlight your adaptability and how you can support your colleagues while driving commercial results together.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This could be about the store's approach to customer engagement or how they support their staff's development. It shows that you're not just interested in the job, but also in contributing to the company's success and culture.
