At a Glance
- Tasks: Lead the store team to create a welcoming shopping experience and assist customers with style.
- Company: Join Phase Eight, a leading womenswear brand with a focus on quality and style.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and financial wellbeing support.
- Other info: Join a diverse and inclusive culture where your unique perspective is celebrated.
- Why this job: Be part of a dynamic team that values your input and helps you grow your career.
- Qualifications: Excellent communication skills and experience in a customer-facing role are preferred.
The predicted salary is between 24000 - 30000 € per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high‑quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day‑to‑day running of the store, helping the management team drive strong commercial results and smooth shop‑floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth operation of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer‑facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer facing environment.
What's in it for you?
It’s not all about what you can do for us. We’ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor - St Andrews in London employer: The Foschini Group / TFG London
At Phase Eight, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. Located in St Andrews, our team enjoys generous benefits such as a free clothing allowance, substantial discounts, and comprehensive wellbeing support, all while being part of a brand that values diversity and inclusion. Join us to not only enhance your career but also to create memorable customer experiences in a supportive environment.
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - St Andrews in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating exceptional customer moments, think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Tip Number 3
Be ready to showcase your adaptability! Supervisors need to handle various situations on the shop floor, so prepare to discuss times when you’ve successfully navigated challenges or changes in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Supervisor - St Andrews in London
Some tips for your application 🫡
Show Your Passion for Style:When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with the perfect outfit or solution they were looking for.
Be Authentic:We value authenticity, so don’t be afraid to show your true self in your application. Share your unique experiences and perspectives that make you a great fit for our team!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, take some time to research Phase Eight. Understand their values, their style, and what makes them unique in the fashion industry. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to meet a customer's needs.
✨Demonstrate Team Leadership
Be ready to discuss how you can support and inspire your team. Share instances where you've successfully collaborated with others or helped colleagues grow. Highlight your adaptability and how you can maintain smooth operations while driving commercial results.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team dynamics, or how they measure success in the Supervisor role. This shows that you're engaged and serious about contributing to their team.
