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- Tasks: Lead the store team, connect with customers, and ensure a fantastic shopping experience.
- Company: Hobbs London, a luxury women’s fashion brand known for timeless British style.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Other info: Inclusive culture that celebrates diversity and encourages personal growth.
- Why this job: Join a dynamic team and develop your career in a supportive, stylish environment.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 25000 - 30000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.
Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - London Bridge employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - London Bridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hobbs London’s social media and website. Understanding their values and style will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating exceptional customer moments, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Dress the part! As a Supervisor at Hobbs, you'll be representing the brand. Wear something stylish that reflects the company's aesthetic when you go for your interview. It shows you understand the brand and are ready to lead by example.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a nice touch!
We think you need these skills to ace Supervisor - London Bridge
Some tips for your application 🫡
Show Your Passion for Style: When writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our team at Hobbs London.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. Remember, we want to see what makes you a great fit for the Supervisor role!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific qualities we're looking for in a Supervisor. Mention how you can contribute to creating exceptional customer moments and driving commercial results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Hobbs family!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, make sure you research Hobbs London thoroughly. Understand their brand values, recent collections, and what sets them apart in the luxury fashion market. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare to share specific examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs or resolved a challenging situation.
✨Demonstrate Team Leadership
Highlight your experience in supporting and mentoring others, especially in a retail environment. Be ready to discuss how you've helped colleagues grow their skills or contributed to a positive team atmosphere. This will show that you're not just focused on your own success but also on the development of those around you.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Hobbs London. This shows that you're serious about the role and eager to find a workplace that aligns with your career goals.