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- Tasks: Lead the team to create a welcoming shopping experience and assist customers with style.
- Company: Join Hobbs London, a luxury women's fashion brand with a rich heritage.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and financial wellbeing support.
- Other info: Embrace diversity in an inclusive environment where your unique self is celebrated.
- Why this job: Be part of a dynamic team that values your input and fosters career growth.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 22000 - 26000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.
Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - Clarks Village Outlet in London employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Clarks Village Outlet in London
✨Tip Number 1
Get to know the brand! Familiarise yourself with Hobbs London’s style and values. When you walk into that interview, show your passion for their products and how you can contribute to creating those exceptional customer moments.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading by example on the shop floor. Think of scenarios where you’ve successfully engaged with customers or resolved issues, and be ready to share those stories during your chat.
✨Tip Number 3
Show your commercial awareness! Be prepared to discuss how you can help drive strong results in the store. Think about ways to enhance the shopping experience while keeping an eye on sales and stock control.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and creating those moments that matter.
We think you need these skills to ace Supervisor - Clarks Village Outlet in London
Some tips for your application 🫡
Show Your Passion for Style: When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with exceptional service. Specific examples will make your application stand out!
Be Collaborative and Adaptable: Our Supervisors need to work well with others, so mention any teamwork experiences you've had. Show us how you can adapt to different situations and support your colleagues, especially in a fast-paced retail environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, take some time to research Hobbs London. Familiarise yourself with their collections, values, and what makes them stand out in the fashion industry. This will not only show your genuine interest but also help you connect your experience to their brand ethos.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to meet a customer's needs or resolved a challenging situation.
✨Demonstrate Team Leadership
Highlight your ability to support and mentor others, especially the Style Advisors. Share instances where you've successfully collaborated with a team or helped someone grow in their role. This will illustrate your leadership qualities and adaptability, which are key for this position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, or growth opportunities within Hobbs. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.