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- Tasks: Lead the shop floor, connect with customers, and support your team.
- Company: Join TFG London, a brand that values diversity and inclusion.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and wellbeing support.
- Other info: Be part of a supportive team that celebrates individuality and growth.
- Why this job: Create memorable customer experiences while developing your career in retail.
- Qualifications: Great communication skills and experience in a customer-facing role.
The predicted salary is between 24000 - 30000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps customers coming back. Collaborative and adaptable, you'll support the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate ability to build relationships with customers, understand their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you. At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Supervisor - Bromley in London employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Bromley in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer interaction skills! Since the role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Tip Number 3
Be ready to showcase your adaptability! Supervisors need to handle various tasks, so prepare to discuss times when you’ve successfully juggled multiple responsibilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Supervisor - Bromley in London
Some tips for your application 🫡
Show Your Passion for Style: When writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with the perfect outfit or solution they were looking for.
Be Collaborative and Adaptable: Our Supervisors need to work well with others, so mention any teamwork experiences you've had. Show us how you can support your colleagues and contribute to a smooth shop-floor operation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare to share specific examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs or resolved a challenging situation.
✨Demonstrate Team Collaboration
This role requires working closely with the management team and Style Advisors. Be ready to discuss how you've successfully collaborated with others in previous roles. Highlight any experiences where you supported colleagues or contributed to a positive team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the position. Consider asking about the store's approach to customer engagement or how they support staff development. It’s a great way to demonstrate your interest in growing with the company.