At a Glance
- Tasks: Lead the store team, connect with customers, and ensure a top-notch shopping experience.
- Company: Hobbs London, a luxury women's fashion brand with a rich heritage.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Other info: Inclusive culture that celebrates diversity and encourages personal growth.
- Why this job: Join a dynamic team and develop your career in a stylish environment.
- Qualifications: Excellent communication skills and experience in customer-facing roles.
The predicted salary is between 30000 - 40000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What's in it for you?
It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
Supervisor - Covent Garden in Leicester employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Covent Garden in Leicester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experience with their mission during the chat.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to simulate those engaging conversations you'll have on the shop floor. Show them your passion for style and how you can create memorable moments for customers.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Ask about their approach to customer service or how they support their team members in developing their skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and creating those exceptional customer moments together.
We think you need these skills to ace Supervisor - Covent Garden in Leicester
Some tips for your application 🫡
Show Your Passion for Style: When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills: We want to know about your experience in customer-facing roles. Be sure to mention specific situations where you’ve gone above and beyond to meet a customer's needs. This will show us you’re the right fit for creating those exceptional moments!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to see the real you! Share your unique experiences and perspectives that make you a great candidate for our team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, make sure you research Hobbs London thoroughly. Understand their history, values, and what makes their style unique. This will not only impress the interviewers but also help you connect your personal style and experience to the brand.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples of how you've successfully engaged with customers in the past. Think about specific situations where you went above and beyond to create a memorable shopping experience.
✨Demonstrate Team Leadership
Be ready to discuss how you can support and develop your team, especially the Style Advisors. Share experiences where you've helped others grow or improved team dynamics. This shows that you're not just focused on your own success but also on the team's performance.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team culture, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.