Retail Assistant Manager: Customer Experience Lead in Leeds
Retail Assistant Manager: Customer Experience Lead

Retail Assistant Manager: Customer Experience Lead in Leeds

Leeds Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
T

At a Glance

  • Tasks: Lead a team to enhance customer experiences and drive store success.
  • Company: Leading retail company in Leeds with a focus on customer satisfaction.
  • Benefits: Clothing allowance, generous staff discounts, and comprehensive benefits.
  • Why this job: Join a dynamic team and make a real impact on customer experiences.
  • Qualifications: Experience in retail and strong leadership skills.
  • Other info: Full-time role with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading retail company in Leeds is seeking a talented Assistant Manager to enhance customer experiences and drive commercial excellence in their store. The successful candidate will provide leadership, support the Store Manager, and develop a high-performing team.

The company offers comprehensive benefits including a clothing allowance and generous staff discounts. This full-time role requires commitment to exceptional customer service and fostering a positive team environment.

Retail Assistant Manager: Customer Experience Lead in Leeds employer: The Foschini Group / TFG London

Join a leading retail company in Leeds that prioritises exceptional customer service and team development. As an Assistant Manager, you'll benefit from a supportive work culture, comprehensive benefits including a clothing allowance and generous staff discounts, and ample opportunities for personal and professional growth within a dynamic retail environment.
T

Contact Detail:

The Foschini Group / TFG London Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Assistant Manager: Customer Experience Lead in Leeds

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to customer experience and team leadership. We want to show how we can enhance customer experiences and drive commercial excellence!

✨Tip Number 3

Dress to impress! Since this is a retail role, showing that we understand the brand's style can make a great first impression. Plus, it shows we care about the customer experience right from the start.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Retail Assistant Manager: Customer Experience Lead in Leeds

Customer Service Excellence
Leadership Skills
Team Development
Commercial Awareness
Communication Skills
Problem-Solving Skills
Positive Attitude
Commitment to Team Environment

Some tips for your application 🫑

Show Your Passion for Customer Experience: When writing your application, let your enthusiasm for enhancing customer experiences shine through. Share specific examples of how you've made a positive impact in previous roles, as this will resonate with us and show that you're the right fit for the position.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight relevant skills and experiences that align with the job description, especially those related to leadership and team development. We want to see how you can contribute to our store's success!

Be Authentic and Personable: We love genuine personalities! Don’t be afraid to let your unique voice come through in your application. Share your story and what drives you in retail; this helps us get to know you better and understand how you’ll fit into our team culture.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows you're proactive and keen to join our team!

How to prepare for a job interview at The Foschini Group / TFG London

✨Know the Company Inside Out

Before your interview, make sure you research the retail company thoroughly. Understand their values, mission, and what sets them apart in customer experience. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully motivated and developed team members. Highlight how you can contribute to creating a high-performing team in the store.

✨Emphasise Customer Service Excellence

Since the role focuses on enhancing customer experiences, be ready to discuss your approach to exceptional customer service. Share specific instances where you've gone above and beyond for customers, and how you plan to instil that same commitment in your team.

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can fit into and contribute to their team.

Retail Assistant Manager: Customer Experience Lead in Leeds
The Foschini Group / TFG London
Location: Leeds

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>